Summary
Overview
Work History
Education
Skills
Tools
Accomplishments
Timeline
AccountManager

Angela Duea

Chicago,IL

Summary

Accomplished Marketing Communications Manager with over 10 years of progressive experience in creating and deploying internal and external communications. Possesses a sparkling record of marketing success driving brand engagement and digital marking campaigns.

Overview

20
20
years of professional experience

Work History

Manager, Communications

FirstService Residential
Elk Grove Village, IL
02.2016 - Current
  • Develop and execute strategic multi-channel marketing campaigns.
  • Own the market's online reputation, public relations and brand engagement.
  • Create and deploy engaging employee communication programs.
  • Manage high-volume content creation and copywriting.
  • Lead new associate orientation and Diversity and Inclusion committee.
  • Supervise work of graphic designer, social media specialist and campaign/event coordinator.

Achievements:

  • Raised website traffic by 18%; organic traffic by 7.5%.
  • Increased spot 1 keywords by 40% and page 1 keywords by 15%.
  • Improved social engagement by 36%.
  • Achieved 98% sales growth year over year.
  • Earned FirstService Residential Brand Engagement award, 2020.
  • Earned Community Associations Institute Rising Star Award, 2021.

Senior Marketing Specialist

Trustmark Companies
Lake Forest, IL
05.2015 - 01.2016

Managed communications, marketing campaigns, annual reports, product training, websites and events for national employee benefits company.

Marketing and Communications Manager

Pearl Writing Solutions
Gurnee, IL
05.2006 - 05.2015

Planned, developed and deployed B2B and B2C marketing strategies for diverse clients.

Corporate Communications Specialist

Hewitt Associates
Lincolnshire, IL
06.2002 - 05.2006

Created and delivered training classes, internal communications, system documentation, change management communications and orientation programs for global Finance and IT practices.

Education

Associate of Arts - English

College of Lake County
Grayslake, IL

Bachelor of Arts - English/Communications

University of Illinois
Chicago, Il
05.2012

Certificate Program - Integrated Marketing And Communications

DePaul University
Chicago, IL
05.2023

Skills

  • Digital Marketing
  • Brand Management
  • Graphic Design
  • Content Strategy
  • SEO
  • Corporate Communication
  • Email Marketing
  • Storytelling
  • Project Management
  • Strategic Planning

Tools

  • Adobe Creative Suite
  • Hootsuite
  • Sprout Social
  • Wordpress
  • Microsoft Office Suite
  • Constant Contact
  • Act-On
  • Yext
  • Basic HTML

Accomplishments

  • Non-profit management.
  • Office administration and staff leadership.
  • Event management and public speaking.
  • Policy, personnel and programmatic strategy.
  • Collaboration with stakeholders and disinterested parties.
  • Persuasion and negotiation.
  • Networking.

Timeline

Manager, Communications

FirstService Residential
02.2016 - Current

Senior Marketing Specialist

Trustmark Companies
05.2015 - 01.2016

Marketing and Communications Manager

Pearl Writing Solutions
05.2006 - 05.2015

Corporate Communications Specialist

Hewitt Associates
06.2002 - 05.2006

Associate of Arts - English

College of Lake County

Bachelor of Arts - English/Communications

University of Illinois

Certificate Program - Integrated Marketing And Communications

DePaul University
Angela Duea