Angela Dula
Asheboro,North Carolina
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Exact Care Pharmacy LLC (anewhealthpharmacy)
Cleveland, OH
05.2024 - Current
- Provided medication and other healthcare products to customers accurately and efficiently.
- Verified accuracy of patient information on prescription orders.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Performed administrative duties such as filing, data entry, answering phones.
Client Success Specialist
Tabula Rasa Healthcare
Moorestown, NJ
04.2021 - 04.2024
- Provided technical support to clients via phone, email, and live chat.
- Researched and resolved customer inquiries in a timely manner.
- Maintained detailed records of client interactions and account information.
- Developed customized programs to meet client needs and expectations.
- Identified opportunities to improve the customer experience through product updates or new features.
Certified Pharmacy Technician
DEEP RIVER DRUG
High Point, NC
05.2007 - 03.2021
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Performed administrative duties such as filing, data entry, answering phones.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
Supervisor
North Assisted Living
Asheboro, NC
03.2005 - 05.2007
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Phlebotomy Technician
Moses Cone Hospital
Greensboro, NC
08.1999 - 03.2005
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Performed venipuncture and skin puncture on patients of all ages.
- Obtained specimens from adults, children, and infants for laboratory tests.
- Labeled specimen containers with patient information accurately and legibly.
- Prepared paperwork for laboratory orders, including appropriate coding.
- Processed specimens to ensure accurate results.
- Ensured that equipment was properly maintained and sterilized between uses.
Education
Associate of Science - Medical Insurance Coding
Randolph Community College
Asheboro, NC05-2024
Certified Pharmcy Technican - HealthCare
Davidson County Community College
Thomasville, NC07-2020
High School Diploma -
Asheboro High School
Asheboro, NC05-1996
Skills
- Aseptic Techniques
- HIPAA
- Prescription Management
- Point of sale systems proficiency
- Problem-solving skills
- Drug Inventory Control
Certification
- National Associated of Board of Pharmacy Technician February 1999
- Board Pharmacy Technician Certification July 2021
- Active Status: Certification number 3173356
Timeline
Certified Pharmacy Technician
Exact Care Pharmacy LLC (anewhealthpharmacy)
05.2024 - Current
Client Success Specialist
Tabula Rasa Healthcare
04.2021 - 04.2024
Certified Pharmacy Technician
DEEP RIVER DRUG
05.2007 - 03.2021
Supervisor
North Assisted Living
03.2005 - 05.2007
Phlebotomy Technician
Moses Cone Hospital
08.1999 - 03.2005
- National Associated of Board of Pharmacy Technician February 1999
- Board Pharmacy Technician Certification July 2021
- Active Status: Certification number 3173356
Associate of Science - Medical Insurance Coding
Randolph Community College
Certified Pharmcy Technican - HealthCare
Davidson County Community College
High School Diploma -
Asheboro High School
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