Angela Eastman
Billings,MT
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
District Manager
312 Cannabis
Billings, MT
04.2023 - Current
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Managed high volume of cash with [Number]% accuracy rate.
- Weighed, prepared and packaged different types of products.
- Oversaw daily operations and ensured compliance with state regulations in multiple dispensaries.
- Developed training programs to enhance staff performance and improve customer service standards.
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics,
- staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Conducted regular audits of store operations to maintain high standards of quality and safety compliance.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Patient Service Representative
Meduit
Billings, MT
03.2023 - 04.2023
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Kept current with literature and felid advancements to advocate to and for patients.
Manager
Yellowstone Coffee And Canvas
Lockwood, MT
07.2020 - 03.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work floor.
Stocker
Ace Hardware Stores
BillingsMT
03.2020 - 07.2021
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
- Consistently lifted materials weighing as much as 65 pounds.
- Checked packages and merchandise for damage and notified vendors.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Changed sales floor signs to show current pricing and support product promotions.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Janitorial Cleaner
ABM Industries
Billings, MT
05.2016 - 11.2019
- Cleaned, stocked and sanitized restrooms and inspected [Timeframe] to deliver guests immaculate, safe environments that reflected well on employer.
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
- Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
- Researched and learned optimum cleaning techniques and materials and deployed best methods to protect surfaces.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Completed routine floor stripping, sealing and finishing.
- Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
Education
GED -
Linclon Center
Billings, MT05-2000
Skills
- Customer Relationship Management
- Team Leadership
- Verbal and Written Communication
- Staff Management
- Supplier Relations
- Complex Problem-Solving
- Managing Cash Register
- Food and Beverage Management
- Time Management
- Productivity Performance
- Managing Multiple Tasks
- Reconciling Cash Drawers
Timeline
District Manager
312 Cannabis
04.2023 - Current
Patient Service Representative
Meduit
03.2023 - 04.2023
Manager
Yellowstone Coffee And Canvas
07.2020 - 03.2023
Stocker
Ace Hardware Stores
03.2020 - 07.2021
Janitorial Cleaner
ABM Industries
05.2016 - 11.2019
GED -
Linclon Center