Summary
Overview
Work History
Education
Skills
Timeline
Generic
Angela Fincher

Angela Fincher

Bush,LA

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

11
11
years of professional experience

Work History

Personal Caregiver

Acumen Fiscal Agency
Angie, LA
05.2024 - 05.2025
  • Organized recreational activities for client such as walks outdoors or fun engaging outings
  • Assisted with meal planning to meet nutritional plans.
  • Transported patients to medical, dental, and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium diet
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Front Desk Receptionist

McVea Dental Center
Franklinton , LA
02.2023 - 05.2024
  • Maintained an organized reception area, and ensured that all patients were attended to promptly.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Processed payments from customers using a variety of payment methods, including credit cards, checks, and handled cash transactions accurately, balancing the books at the end of my shift.
  • Communicated with other offices in assisting with record transfers or updates on a patient to make care as efficient as possible.
  • Verified insurance, organized treatment plans, and discussed payment plans with patients.

Dental Assistant, Front Desk

Louisiana Dental Center
Bogalusa, LA
06.2014 - 02.2023
  • Took digital X-rays of teeth using radiographic equipment.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Maintained a neat, clean and organized environment throughout the office.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Verified insurance
  • Reviewed treatment plans and assisted patients in making an educational plan of care.
  • Answered a multi-line phone system, managed calls by routing them to the proper extensions, scheduled appointments, and assisted other practices with updated patient information.

Education

Some College (No Degree) - Dental Assisting

Delta College
Covington, LA

Skills

  • Communication skills
  • Problem solving
  • Multitasking and organization
  • Telephone etiquette
  • Patient interaction
  • Team collaboration

Timeline

Personal Caregiver

Acumen Fiscal Agency
05.2024 - 05.2025

Front Desk Receptionist

McVea Dental Center
02.2023 - 05.2024

Dental Assistant, Front Desk

Louisiana Dental Center
06.2014 - 02.2023

Some College (No Degree) - Dental Assisting

Delta College

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