ANGELA GANN
Summary
I am seeking a company where I can use my experience and skills to help the company meet and surpass its goals.
Overview
14
14
years of professional experience
Education
DIPLOMA -
THE ACADEMY OF CHARTER SCHOOL
Skills
- Accounts
- Scheduling
- Customer
- Multitasking
- Organization
- Communication
- Teamwork
- Problem solving
- Adaptability
- Conflict resolution
Work History
Recovery Rep
Revenue Enterprise
12.2023 - 10.2025
- Making 110 outbound calls per day
- Verifying HIPAA
- Taking payments in Revspring
- Responding to voicemails and emails
- Making sure all patient information is correct and updated in CUBS
- Requesting and sending itemized statements to patients
- Answering inbound calls as they come in (10-25 daily)
- Setting up payment arrangements in Revspring
AR Specialist
Adv Credit Inc
05.2017 - 09.2023
- Returning calls/voicemails
- Making invoices
- Managing all emails that come to the AR email.
- Sending out invoices, activity summaries and statements to clients.
- Check deposits
- Setting up auto pay
- Taking credit card and ACH payments
- Entering payments in QB
- Entering invoice information into D365 and submitting for payment
- Processing refunds
- Sending out late notices and final demand letters
- Entering all emails and calls into sales force
- Going over invoices in detail if clients have questions.
- Answering calls (8-15 daily)
Medical Receptionist
Sound Clinic
02.2012 - 03.2017
- Answering inbound calls (30-50 daily)
- Scheduling patients
- Checking voicemails and calling patients back promptly
- Taking copayments
- Scanning in patient documents
- Scheduling lunches with medical sales reps
- Checking fax inbox and forwarding to the appropriate person
- Responding to emails
- Cleaning up the kitchen/waiting area
- Issuing visitors passes and logging visitors
- Sort, process and deliver mail and FedEx Deliveries
- Order office supplies
Timeline
Recovery Rep
Revenue Enterprise
12.2023 - 10.2025
AR Specialist
Adv Credit Inc
05.2017 - 09.2023
Medical Receptionist
Sound Clinic
02.2012 - 03.2017
DIPLOMA -
THE ACADEMY OF CHARTER SCHOOL