Angela Garcia
San Bernardino,CA
Summary
Accomplished Store Manager at 99 Cent Only Store, adept in operational efficiency and task delegation, significantly enhanced inventory control and customer satisfaction. Leveraged strong work ethic and attention to detail to streamline processes, excelling in merchandising strategies and quality control. Proven track record in boosting sales and fostering positive client relationships through exceptional service and effective communication.
Overview
17
17
years of professional experience
Work History
Produce Team Leader
Sam's Club
07.2022 - Current
- Streamlined inventory management for optimal produce availability and reduced waste.
- Improved supply chain efficiency by collaborating closely with distribution centers on order planning and forecasting activities.
- Increased sales of organic produce through targeted marketing initiatives and in-store promotions.
- Boosted customer satisfaction by addressing inquiries and concerns promptly and professionally.
- Evaluated team performance regularly, providing constructive feedback for continued growth and development.
- Auditing
- Detail Receiving
- Forklift
- Layout Change
Store Manager
99 Cent Only Store
08.2010 - 07.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Message Therapist
Zen Zone Spa Studio
04.2007 - 07.2010
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Education
GED -
Chaffey High School
Ontario, CA06.1995
Skills
- Operational Efficiency
- Task Delegation
- Stock replenishment
- Merchandising Strategies
- Product Rotation
- Store Layout
- Positive Attitude
- Strong Work Ethic
- Attention to Detail
- Quality Control
Timeline
Produce Team Leader
Sam's Club
07.2022 - Current
Store Manager
99 Cent Only Store
08.2010 - 07.2022
Message Therapist
Zen Zone Spa Studio
04.2007 - 07.2010
GED -
Chaffey High School