Gregory Kless
Ellenville,New York
Summary
Dynamic and results-driven professional with a strong background as a Produce Team Leader at Market 32. Proven expertise in operational efficiency and employee scheduling, enhancing sales through innovative merchandising strategies. Committed to maintaining food safety compliance while fostering a positive team environment, leading to improved performance and customer satisfaction.
Overview
33
33
years of professional experience
Work History
Produce Team Leader
Market 32
08.1992 - Current
- Evaluated team performance regularly, providing constructive feedback for continued growth and development.
- Introduced innovative display concepts that enhanced the shopping experience for customers.
- Coordinated cross-functional efforts to execute promotional events effectively, maximizing revenue opportunities.
- Ensured compliance with food safety standards and regulations through regular inspections and staff education.
- Mentored new team members, providing thorough training on produce handling and department procedures.
- Maintained a clean, organized, and visually appealing produce section that attracted customers.
- Analyzed sales data to identify trends and make informed decisions regarding product assortment adjustments.
- Increased sales of organic produce through targeted marketing initiatives and in-store promotions.
Operations Manager
Gander Mountain Company
02.2004 - 08.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
High School Diploma - Geological And Earth Sciences
Ellenville Central School
Ellenville, NY06.1990
Skills
- Operational efficiency
- Task delegation
- Stock replenishment
- Merchandising strategies
- Product rotation
- Employee scheduling
- Store layout
- Positive attitude
- Strong work ethic
- Customer service
- Cleaning and sanitation
- Product stocking and storage
- Safety procedures compliance
- Cleanliness and sanitation
- Shelf stocking
- Food preparation
- Safe food handling
- Cleaning procedures
- Packaging and labeling
- Training and mentoring
- Pallet jack operation
- Inventory counts
- Sanitation standards
- Retail sales
- Product knowledge
- Stock rotation
- Food safety compliance
Timeline
Operations Manager
Gander Mountain Company
02.2004 - 08.2017
Produce Team Leader
Market 32
08.1992 - Current
High School Diploma - Geological And Earth Sciences
Ellenville Central School
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