Angela Garcia
West Babylon
Summary
Revenue management professional with proven ability to streamline billing operations and resolve payment discrepancies. Known for collaborative approach and achieving consistent results. Reliable team player with strong analytical skills and adaptability to changing needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Revenue Cycle Specialist
Bilingual Speech-Language & Swallowing Therapy
10.2025 - Current
- Streamlined billing processes to enhance claims submission accuracy and reduce denial rates.
- Analyzed patient accounts to identify discrepancies and resolved issues efficiently.
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
- Reached out to insurance companies to verify coverage.
- Contacted responsible parties for past due debts.
- Achieved optimal reimbursement rates by verifying insurance coverage, eligibility, benefits, and authorization prior to service delivery.
- Collaborated with cross-functional teams to improve overall financial performance of the organization.
- Improved cash flow with diligent follow-up on pending claims and appeals processes.
- Developed and implemented policies and procedures to maintain compliance with industry regulations and standards.
Healthcare Administrative Assistant (Part-Time)
Usdan Summer Camp for the Arts
06.2025 - Current
- Developed and maintained comprehensive filing systems for program documentation and correspondence.
- Trained new staff on administrative procedures, fostering a collaborative work environment.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office Manager
William R. Winter, MD, FAAP, PLLC
08.2020 - 07.2025
- Streamlined office operations to enhance efficiency and productivity across all administrative functions.
- Managed scheduling and coordination of patient appointments, ensuring optimal workflow and minimal wait times.
- Developed and implemented office policies, improving compliance with healthcare regulations and standards.
- Oversaw inventory management of medical supplies, reducing costs through strategic vendor negotiations.
- Trained and supervised administrative staff, fostering a collaborative environment that improved team performance.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Receptionist
Abraham T. Winter, MD, PC
03.2015 - 08.2020
- Managed multi-line phone system, directing calls to appropriate departments and enhancing communication efficiency.
- Scheduled patient appointments using electronic health records system, ensuring optimal calendar management for physician.
- Coordinated front desk operations, maintaining organized patient flow and reducing wait times significantly.
- Provided exceptional customer service, addressing patient inquiries and resolving issues to improve satisfaction levels.
- Processed insurance verifications and handled billing inquiries accurately, streamlining administrative workflows.
- Trained new reception staff on office procedures and systems, fostering a collaborative team environment.
- Developed standard operating procedures for front desk tasks, enhancing consistency and compliance with healthcare regulations.
Education
Certified Credentialing Specialist -
American Academy of Professional Coders (AAPC)
10.2025
Certified Professional Coder-Apprentice (CPC-A) - undefined
American Academy of Professional Coders (AAPC)
05.2025
High School Diploma -
Newtown High School
Queens, NY06-2010
Skills
- Insurance Claims Processing, Submission & Denial Resolution
- Insurance Verification
- Accounts Receivable Management
- Medical Billing & Revenue Cycle Management
- HIPAA Compliance
- Practice Perfect EMR, ICANotes & Sammy Billing Software
- Microsoft Office & Google Workspace
- CPT knowledge
- Revenue cycle management
Certification
- CPC - A - Certified Professional Coder - Apprentice
LANGUAGE SKILLS
English
Spanish
Timeline
Revenue Cycle Specialist
Bilingual Speech-Language & Swallowing Therapy
10.2025 - Current
Healthcare Administrative Assistant (Part-Time)
Usdan Summer Camp for the Arts
06.2025 - Current
Office Manager
William R. Winter, MD, FAAP, PLLC
08.2020 - 07.2025
Receptionist
Abraham T. Winter, MD, PC
03.2015 - 08.2020
Certified Professional Coder-Apprentice (CPC-A) - undefined
American Academy of Professional Coders (AAPC)
Certified Credentialing Specialist -
American Academy of Professional Coders (AAPC)
High School Diploma -
Newtown High School