Angela Gomez-Garcia
Cedar Hill,TX
Summary
Proven team builder and effective communicator. Skilled in drawer balancing and multitasking, significantly contributed to reducing stock discrepancies and improving transaction efficiency, driving repeat business and profitability.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Cashier/ Gift Associate
Buc-ees
Mdisonville, Texas
05.2023 - 11.2024
- Welcomed customers and helped determine their needs.
- Maintained knowledge regarding payment in cash, checks, credit, vouchers/traveler’s checks, or automatic debit.
- Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests.
- Executed currency and credit transactions quickly and accurately.
- Delivered exceptional customer service by efficiently processing over 100 transactions daily, contributing to a positive shopping experience and repeat business.
- Implemented effective inventory management practices, reducing stock discrepancies and ensuring optimal product availability for customers.
- Upsold promotional items to customers, increasing average transaction value and enhancing the store's profitability.
- Collaborated with team members to maintain a clean and organized sales floor, helping improve customer satisfaction ratings.
- Trained and mentored new associates on register operations and store policies, fostering a collaborative environment and improving team efficiency.
Cashier
Shell Gas Station
Madisonville, Texas
10.2022 - 04.2023
- Resolved customer complaints promptly, resulting in a 95% satisfaction rate.
- Maintained accurate cash drawer with zero discrepancies for over 6 months.
- Answered customer telephone calls promptly and appropriately.
- Collected credit card and cash payments to complete transactions for customer orders.
- Executed currency and credit transactions quickly and accurately.
Education
High School Diploma -
Texas Online Preparatory School
Lewisville, TX 08.2019 - 05.2023
Skills
Time management skills
Product restocking
Drawer balancing
Returns processing
Written and verbal communication
Reliability and punctuality
Guest inquiries
Liquor regulations and compliance
Multitasking
Hospitality and accommodation
Team building
Timeline
Cashier/ Gift Associate
Buc-ees
05.2023 - 11.2024
Cashier
Shell Gas Station
10.2022 - 04.2023
High School Diploma -
Texas Online Preparatory School
08.2019 - 05.2023
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