ANGELA GONZALEZ
South Bend,IN
Summary
Dedicated to enhancing client safety and satisfaction through compassionate care and support. Proactive professional committed to continuous learning and personal development, ensuring the highest standards of holistic care. Eager to promote and foster collaborative relationships with colleagues and clients, creating a positive and effective team environment. Passionate about making a meaningful impact in the lives of others while maintaining a focus on excellence in all aspects of care.
Overview
18
18
years of professional experience
Work History
RN, Day Shift
Cardinal Nursing and Rehabilitation
05.2024 - Current
- Responsible for admissions and discharges.
- Mentored junior nursing staff on best practices and compliance with healthcare regulations.
- Conducted comprehensive assessments to identify patient needs and improve care delivery for up to 30 patients a day
- Educated patients and families on health management strategies for chronic conditions.
- Administered medications and monitored patient responses to ensure optimal recovery outcomes.
- Collaborated with multidisciplinary teams to develop and implement personalized care plans.
- Gave bolus and continuous feedings.
- Performed skin assessments.
- Completed wound care on approximately 7 patients a day.
- Streamlined documentation processes, enhancing accuracy and efficiency in patient records management.
Inpatient Psych RN, Weekend Alternative Adult Depression Unit and Older Adult Dementia/Depression Unit
Memorial Epworth Center
09.2016 - 05.2021
- Administered psychotropic medications and monitored patient responses to ensure safety and efficacy for up to 9 patients a day.
- Implemented therapeutic interventions to support patients in crisis and promote emotional stability.
- Conducted comprehensive mental health assessments to identify and address patient needs effectively.
- Facilitated group therapy sessions, fostering a supportive environment for peer interaction and recovery.
- Educated families about mental health conditions and coping strategies, strengthening support systems for long-term recovery.
Patient Service Representative, Dermatology Department
The South Bend Clinic
09.2007 - 08.2010
- .Managed patient scheduling for exams and surgery, ensuring efficient appointment flow and minimizing wait times.
- Proficient in sterilizing surgical tools.
- Prioritized client care by obtaining prior authorizations for procedures.
- Provided exceptional customer service, addressing patient inquiries and concerns with professionalism.
- Took copayments and compiled daily financial records.
- Reduced no-show rates through consistent appointment reminder calls, leading to improved clinic productivity.
Education
Bachelor of Science - Nursing
Indiana University South Bend
South Bend, IN05.2016
Medical Assistant Certificate -
International Business College
Ft. Wayne, IN06.1993
Skills
- Medication and IV administration
- Patient assessments
- Documentation and charting
- Infection control measures
- Wound care
- Precepting
- Intake and discharge
- High level of autonomy
- Long-term care
Timeline
RN, Day Shift
Cardinal Nursing and Rehabilitation
05.2024 - Current
Inpatient Psych RN, Weekend Alternative Adult Depression Unit and Older Adult Dementia/Depression Unit
Memorial Epworth Center
09.2016 - 05.2021
Patient Service Representative, Dermatology Department
The South Bend Clinic
09.2007 - 08.2010
Bachelor of Science - Nursing
Indiana University South Bend
Medical Assistant Certificate -
International Business College