Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Granados

Tooele,UT

Summary

Results-driven Team Lead with a proven track record in optimizing property management operations. Fluent in Spanish, skilled in effective communication and cultural awareness, committed to enhancing team productivity and resolving customer concerns efficiently.

Overview

12
12
years of professional experience

Work History

Team Lead

Wasatch Properties Service
Salt Lake City, Utah
03.2014 - Current
  • Led team operations to ensure efficient property management and maintenance services.
  • Delegated daily tasks to team members, enhancing overall team productivity.
  • Resolved escalated customer complaints and queries, ensuring customer satisfaction.
  • Monitored workflow processes to identify and implement efficiency improvements.
  • Identified opportunities for process improvements, implementing changes when required.
  • Reviewed property conditions regularly to determine maintenance actions.
  • Ensured compliance with company policies and procedures throughout the team.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Education

High School Diploma -

Alinari High School
Guatemala
11-1999

Skills

  • Regulatory compliance
  • Conflict resolution
  • Time management
  • Effective communication
  • Interpersonal communication
  • Active listening
  • Bilingual communication
  • Cultural awareness
  • Document translation

Timeline

Team Lead

Wasatch Properties Service
03.2014 - Current

High School Diploma -

Alinari High School
Angela Granados