Angela Greaves
Altoona,Iowa
Summary
Proven leader with a track record of enhancing operational efficiency at Ruan Transportation through strategic logistics management and critical thinking. Excelled in fostering strong relationships and optimizing resources, resulting in increased customer satisfaction and business growth. Skilled in documentation management and adept at driving results through innovative solutions and collaborative teamwork.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Transportation Specialist
Ruan Transportation
09.2022 - Current
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Coordinated schedules and communicated changes to customers.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
- Reduced overall shipping costs through strategic negotiations with carriers and suppliers.
- Optimized fleet maintenance schedules to reduce downtime and extend asset life spans.
- Evaluated performance data to identify trends and opportunities for further efficiency gains.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Tracked various sub contractors to ensure quality deliveries are being made.
- Managed up to 50 loads daily providing prompt communication to customers ensuring on time deliveries.
Assistant Restaurant General Manager
Burger Shed
08.2020 - 08.2022
- Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
- Managed financial responsibilities including budget development, cost control measures, and revenue tracking.
- Collaborated with General Manager to develop strategic plans for business growth in alignment with company objectives.
- Coordinated private events, working closely with clients to ensure their vision was executed flawlessly while maximizing profitability for the restaurant.
- Facilitated effective communication between front-of-house and back-of-house teams, fostering a collaborative work environment that led to smoother operations
- Oversaw vendor relationships to ensure timely deliveries of high-quality products at competitive prices.
Teacher
Des Moines Public Schools-DMAP
08.2016 - 05.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Education
Bachelors - Secondary Education
Grand View University
Des Moines, IA05.2009
Associate of Arts - Business
Marshalltown Community College
Marshalltown, IA05.2006
Skills
- Documentation Management
- Managing schedules
- Assisting customers
- Inventory Tracking
- Logistics Management
- Critical Thinking
- Operational Efficiency
- Scheduling Coordination
Certification
Project Management Certificate
Timeline
Transportation Specialist
Ruan Transportation
09.2022 - Current
Assistant Restaurant General Manager
Burger Shed
08.2020 - 08.2022
Teacher
Des Moines Public Schools-DMAP
08.2016 - 05.2020
Project Management Certificate
Bachelors - Secondary Education
Grand View University
Associate of Arts - Business
Marshalltown Community College
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