Created dockets of cases pending before the court according to established guidelines.
Maintained accurate case files by organizing pleadings and other relevant documents.
Monitored daily activities within the courtroom while ensuring security protocols are followed correctly.
Organized calendars, set new appointments and gathered requested materials.
Attentively supervised court sessions while maintaining attendant records for court proceedings with high degree of accuracy.
Assisted legal staff with collation and organization of case documentation and administrative tasks.
Operations Manager
Phoenix EnviroForce Inc
Aurora, CO
01.2025 - Current
Identified needs of customers promptly and efficiently.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Updated and maintained databases with current information.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Reviewed timesheets for accuracy and completeness prior to processing payroll.
Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
Processed payroll for over 85 employees bi-weekly, ensuring accuracy of pay and deductions.
Courtroom Assistant -Relief
Aurora Municipal Court
Aurora, CO
06.2024 - Current
Performed administrative duties such as filing paperwork and preparing correspondence related to cases being heard in court.
Administered oaths to witnesses before they testified in court proceedings.
Provided assistance to judges as needed during trial procedures such as research on legal matters or locating people who need to be present in court.
Kept courtroom facilities neat, evidence secured, and calendars organized.
Enforced courtroom rules of behavior to eliminate disruptions.
Program Assistant
Aurora Teen Court
Aurora, CO
07.2023 - Current
Answered phone calls and directed them to appropriate personnel.
Performed data entry tasks into various computer systems accurately and efficiently.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Administrative Assistant
Consulate of El Salvador
Aurora, CO
10.2023 - 11.2025
Assist with the process of DUI (Identification Card) issuance.
Maintain strict confidentiality of paperwork and clients when to get their passports and identification cards.
Assisted with administrative duties.
Collaborated with the Consulate to help draft important letters and other important tasks.
Volunteer Victim Advocate
Arapahoe County Sheriff's Office
Aurora, CO
05.2023 - 09.2025
Responded promptly to requests from staff members regarding client situations.
Educated victims on their rights under the Victims' Bill of Rights Act.
Provided guidance on how best to address safety concerns after an incident has occurred.
Served as a liaison between the organization and various community partners including law enforcement agencies, social service organizations, schools and faith-based organizations.
Conducted community outreach efforts to increase public awareness of available resources and services for victims of crime.
Facilitated referrals to appropriate services for medical care, legal assistance, mental health counseling, housing, employment and other needs.
Assisted clients in understanding complex legal proceedings associated with their cases.
Coordinated crisis intervention services when necessary such as providing transportation to emergency shelters or safe homes for victims of domestic violence.
Intern
U.S. Senator Michael Bennet
Denver, CO
01.2024 - 05.2025
Prepared detailed reports outlining findings from research projects conducted on behalf of the organization.
Attended training sessions on relevant laws and regulations impacting organizational policies.
Maintained up-to-date records of all policy changes made within the organization over time.
Conducted research on relevant legal and policy issues, synthesizing information from a variety of sources.
Drafted correspondence related to public policy matters.
Collaborated with other staff members on special projects as needed.
Managed constituent correspondence including email campaigns, mailings, surveys.
Created documents, spreadsheets, presentations. using Microsoft Office Suite products.
Greeted visitors in person and via telephone, responding to their questions or requests for assistance.
Intern
Aurora Immigration Affairs
Aurora, CO
08.2018 - 10.2019
Helped maintain applicant tracking systems and recruiting metrics.
Identified needs of customers promptly and efficiently.
Monitored operations and reviewed records and metrics to understand company performance.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Intern
Jason Crow
Aurora , CO
06.2018 - 09.2018
Managed incoming phone calls from constituents seeking assistance or additional information.
Drafted letters to constituents in response to inquiries about campaign goals.
Provided support during election cycles by helping register voters and distributing literature.
Created draft press releases and other communications materials for distribution.
Attended events to support political campaigns and initiatives.
Gathered research on current issues in politics.
Assisted with organizing and scheduling meetings for campaign representatives.
Education
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
Denver, CO
05-2023
Associate of Arts - Criminal Justice
Community College of Aurora
Aurora, CO
05-2021
Skills
Case management
Document organization
Legal research
Evidence handling
Court procedures
Customer service
Affiliations
Aurora Youth Commission 2018-2021
Aurora Youth Commission President 2020-2021
Young Invincibles Board Member 2023-2026
National Honor Society President 2018-2019
DU Youth Leadership Summit 2018
Citizens Project "Policy and Advocacy" Board Member 2024-Current
Aurora Immigration Committee 2025-Current
Languages
Spanish
Native/ Bilingual
Accomplishments
New American Leaders "Ready to Win, Candidate Track" 2022
Western Governors Leadership Institute - Colorado Representative 2023
Colors Lips Cohort "Latina's increasing political stength" Training 2024
"Primera Jornada en Diplomacia, Participacion, Electoral, y Resilencia Urbana" SEMBER Training in Washington, CO (Diplomacy Training) 2024