Angela Billingsley
clinton,Tennessee
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Skilled esthetician known for high productivity and efficient task completion. Possess specialized skills in facial treatments, chemical peels, and skin analysis. Excel in communication, time management, and client satisfaction, ensuring optimal service delivery in every interaction.
Overview
11
11
years of professional experience
Work History
Customer Service
Gunter Automotive
Powell, TN
12.2013 - Current
- Answered phone calls and assisted customers with parts request.
- created work and assigned work orders
- worked within quick books accounting system, to enter bills and other account transactions.
- Updated customer information into account databases for future use.
- Helped customers with merchandise purchases, exchanges and returns.
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Medical Assistant
fastpace health
Clinton, Tennessee
06.2023 - 01.2024
Phlebotomist
Tennova Medical Center
Knoxville, TN
06.2022 - 06.2023
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Restaurant Hostess
Calhoun's
Oak Ridge, TN
06.2022 - 02.2023
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Food Service Worker
Sonic
Clinton, TN
06.2021 - 06.2022
- Operated cash register to process cash, check and credit card transactions.
- Packaged and bagged cooked food and prepared items.
- Performed variety of duties related to food service.
Education
Phelebotomy - Medical Assistant
Roane State Community College
Knoxville, TN05.2023
High School Diploma -
Anderson County High School
Clinton, TN05.2022
Skills
- Phlebotomy techniques
- Sharps disposal
- HIPAA Compliance
- Biohazard Waste Disposal
- EMR recordkeeping
- Venipuncture and capillary puncture
- On-site testing
- Health and safety
- Blood collection
- Venipuncture
- Patient confidentiality
- Specimen handling
- Check-in coordination
- EKG set up and monitoring
- Skincare treatments
- LED light therapy
Timeline
Medical Assistant
fastpace health
06.2023 - 01.2024
Phlebotomist
Tennova Medical Center
06.2022 - 06.2023
Restaurant Hostess
Calhoun's
06.2022 - 02.2023
Food Service Worker
Sonic
06.2021 - 06.2022
Customer Service
Gunter Automotive
12.2013 - Current
Phelebotomy - Medical Assistant
Roane State Community College
High School Diploma -
Anderson County High School
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