Angela Gustafson
Bemus Point,NY
Summary
Dynamic RN Supervisor with a proven track record at AbsolutCare of Westfield, enhancing patient satisfaction through effective interdisciplinary collaboration and quality improvement initiatives. Skilled in clinical assessment and compassionate care, I foster a supportive team environment while ensuring compliance with HIPAA regulations and maintaining accurate nursing documentation.
Experienced with overseeing nursing staff and managing patient care processes efficiently. Utilizes leadership skills to ensure high standards of patient care and team performance. Knowledge of healthcare regulations and best practices in nursing supervision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
RN Supervisor
AbsolutCare of Westfield
Westfield, NY
10.2024 - 09.2025
- Supervised nursing staff, ensuring adherence to care protocols and best practices.
- Developed and implemented training programs for new nursing personnel.
- Coordinated patient care activities, improving workflow efficiency across departments.
- Monitored patient outcomes, adjusting care plans based on evolving needs.
- Conducted performance evaluations, providing constructive feedback to team members.
- Collaborated with interdisciplinary teams to enhance overall patient satisfaction scores.
- Oversaw medication management processes, ensuring accuracy and compliance with regulations.
- Led quality improvement initiatives, resulting in reduced incident reports and enhanced safety measures.
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
RN Supervisor
Heritage Ministries
Greenhurst, NY
08.2014 - 08.2024
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
Education
Associate of Applied Science - Nursing
Jamestown Community College
Jamestown Ny05.2014
Maple Grove Jr/sr High School
Bemus Point, NY06.1999
Skills
- Nursing documentation
- Clinical assessment
- Clinical leadership
- Quality improvement
- HIPAA compliance
- Continuing education
- Healthcare technology
- Compassionate care
- Clinical documentation
- Interdisciplinary collaboration
- Patient education
- Staff supervision
- Patient safety
- Patient advocacy
Certification
Registered Professional Nurse
Timeline
RN Supervisor
AbsolutCare of Westfield
10.2024 - 09.2025
RN Supervisor
Heritage Ministries
08.2014 - 08.2024
Associate of Applied Science - Nursing
Jamestown Community College
Maple Grove Jr/sr High School