Angela Gwynn
Hickory,NC
Summary
High-performing Medical Assistant with over 30 years of experience. Dedicated to providing exceptional customer service.
Overview
26
26
years of professional experience
Work History
Admin Regional Manager
High Country Community Health
Boone, NC
09.2017 - 06.2024
- Hired talented, trainable team members and drove new business strategies to grow revenues.
- Minimized turnover through effective training and employee engagement
- Oversee the day to day operations of the front desks at 3 medical clinics
- Handled human resource concerns and established plans to handle issues consistently and efficiently.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Reviewed monthly reports from individual districts regarding sales figures and other metrics.
- Provided mentorship and coaching to staff members throughout the region as needed.
Clinical Medical Assistant Supervisor
Blue Ridge Health
Hendersonville, NC
04.2007 - 08.2017
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired and trained new medical and facility staff.
- Quality control of all point of care lab equipment
- Ordering of clinical supplies and inventory control
- Built an exceptional team
Health Unit Coordinator
Mission Hospital Regional Medical Center
Asheville, NC
03.1998 - 08.2007
- Scheduled medical appointments and transportation for inpatient patients.
- Backed up floor staff by keeping patients' rooms clean and orderly.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Maintained unit supplies and equipment for medical staff and patient care needs.
Education
High School Diploma -
St Mary’s High School
Saint Marys, WV06.1977
Associate of Applied Science - Medical Assisting
Pleasants County Vocational College
Saint Marys, WV05.1977
Skills
- Employee Coaching and Motivation
- Expert multitasker
- Exceptional organizational skills
- Exceeds customer expectations
Timeline
Admin Regional Manager
High Country Community Health
09.2017 - 06.2024
Clinical Medical Assistant Supervisor
Blue Ridge Health
04.2007 - 08.2017
Health Unit Coordinator
Mission Hospital Regional Medical Center
03.1998 - 08.2007
High School Diploma -
St Mary’s High School
Associate of Applied Science - Medical Assisting
Pleasants County Vocational College