Angela Harding
Hillsboro,Oregon
Summary
Detail-oriented professional with proven expertise in analyzing and summarizing account data, identifying inaccuracies, and implementing effective solutions. Strong observational and problem-solving skills facilitate timely task completion in both independent and collaborative settings. Exceptional organizational abilities and adaptability in fast-paced environments lead to consistent deadline adherence and improved business processes. Contributed significantly to training and coaching new hires, promoting a knowledgeable and cohesive team culture.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Operations Analyst
Wells Fargo Bank
Hillsboro, Oregon
02.2017 - 12.2025
- Reviewed reports and consumer accounts for data accuracy using critical analytical skills.
- Achieved timely reporting through proficient use of Excel, E-Tran, SAS and other reporting platforms.
- Optimized navigation across reporting platforms to enhance overall efficiency.
- Performed evaluations of account statuses and payment processes to ensure compliance.
- Conducted account reconciliation to maintain accuracy of financial statements.
- Executed analysis of transactional errors to improve operational processes.
- Facilitated training sessions for staff on new systems and operational procedures.
- Assisted in verifying signatures, certifying copies, and maintaining accurate records.
Customer Service Phone Banker
Wells Fargo Bank
Hillsboro, Oregon
2015 - 2017
- Resolved complex customer issues while ensuring compliance with standards.
- Addressed customer inquiries with attentiveness and professionalism.
- Processed account transactions accurately in accordance with bank policies.
- Maintained high professional standards in communications with customers and team members.
- Utilized multiple banking systems to access account information and update client records efficiently.
Administrator of Shipping and Receiving
MallforAfrica (Africa's Largest Online Mall)
Beaverton, Oregon
2013 - 2015
- Managed shipment records and invoice processes, ensuring accurate documentation and timely deliveries.
- Edited and distributed complex documents to uphold quality and compliance standards.
- Utilized various computer programs and applications to optimize operational efficiency.
- Coordinated with carriers, suppliers, and internal teams to achieve on-time delivery schedules.
Education
Bachelor of Arts - Accounting
Portland State University
Portland, OR09.2028
Skills
- Analytical expertise
- Operations research
- Organizational abilities
- Detail orientation
- Critical reasoning
- Team collaboration across functions
- Flexibility and adaptability
Certification
Notary Public, Oregon, valid until 2027
Timeline
Operations Analyst
Wells Fargo Bank
02.2017 - 12.2025
Customer Service Phone Banker
Wells Fargo Bank
2015 - 2017
Administrator of Shipping and Receiving
MallforAfrica (Africa's Largest Online Mall)
2013 - 2015
Bachelor of Arts - Accounting
Portland State University