Angela Harnish
Glendale,AZ
Summary
Excellent customer service with attention to detail. Able to multi task and prioritize duties. Team player but can also work independently. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Service Coordinator
Fsecuador
Phoenix, AZ
02.2025 - Current
- Provided support to field technicians during service visits when necessary.
- Updated internal systems with information related to new or revised services.
- Confirmed completed or closed work order by reviewing notes and following up on pending items.
- Provided customer service to ensure client satisfaction.
- Identified needs of customers promptly and efficiently.
- Followed up with technicians and managers to receive and communicate status updates.
- Managed scheduling of appointments and service calls to meet client needs.
- Toggled between multiple systems and databases to look up information and update records.
- Handled incoming calls and inquiries from customers regarding services offered.
- Weekly payroll for entire company
Administrative Assistant
FSEC
Phoenix, AZ
09.2023 - 02.2025
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Safety Topic issued to all employees weekly
- Keep record of all employee safety compliance
- Order and print all company attire
- Hiring recruiter
- Weekly payroll for entire company
Payroll Specialist
Haskins Electric
09.2022 - 08.2023
- Calculate hours worked, piece work pay per job, input new hires and terms, keep record of attendance, garnishments and child support, all general office duties.
- VMS system
Snack bar attendant
AMF Bowling
05.2022 - 09.2022
- Greet customers, take orders, prepare food and drinks, serve food and drinks, prep, stock and clean, process payments (cash and card), fast-paced environment, POS, cash handling, scheduled every delivery day due to my attention to detail and help with stocking.
Bartender/Server
AMF Bowling
07.2018 - 05.2021
- Greet customers, take orders, prepare food and drinks, serve food and drinks, prep, stock and clean, process payments (cash and card), fast-paced environment, POS, cash handling, scheduled every delivery day due to my attention to detail and help with stocking.
Manager
Joralmon Tile
Peoria , AZ
06.2005 - 09.2017
- Answer all phones and emails, schedule all routes, order job materials, estimates and invoicing, pick up and deliver job materials, assist with payroll, warranty and repairs, all general office duties.
- Quickbooks, sole person in office, warehouse manager, ordered all materials, drove 1-Ton truck for picks and deliveries to job sites, receiving, returns, weekly inventory, pallet stacking and wrapping, forklift.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
GED - General Studies
Peoria High School
01.1997
Skills
- Data entry
- Customer service
- Attention to detail
- Scheduling appointments
- Confidentiality management
- Record keeping
- Payroll administration
Timeline
Service Coordinator
Fsecuador
02.2025 - Current
Administrative Assistant
FSEC
09.2023 - 02.2025
Payroll Specialist
Haskins Electric
09.2022 - 08.2023
Snack bar attendant
AMF Bowling
05.2022 - 09.2022
Bartender/Server
AMF Bowling
07.2018 - 05.2021
Manager
Joralmon Tile
06.2005 - 09.2017
GED - General Studies
Peoria High School
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