Angela Hayes
Fresno
Summary
I’m very dedicated when it comes to my job I learn fast and I take pride of the outcome of my work. I have good customer service and I come to work motivated and ready to get any task done.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Job Coach
S.E.P. United
Fresno, CA
09.2024 - Current
- Assisting with resumes, applications, and interview techniques.
- Providing on-the-job coaching and long-term support.
- Collaborating with employers to create a supportive work environment
- Assessing their interests, strengths, and needs.
- Developing a plan to train them for the job
- Providing guidance, training, and feedback
Cashier
Burlington Stores, Inc.
Fresno, CA
11.2025 - 12.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized checkout area, ensuring cleanliness and product availability.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with team members to enhance store operations and improve customer experience.
Store Manager
Dollar Tree
Fresno, CA
01.2007 - 04.2024
- Managed a retail store with a annual of 2.5 million and staff of 18-22 employees
- Hired, trained, and developed employees for various positions throughout the store
- Developed weekly schedules per payroll guidelines while accounting for employees and store needs
- Resolved customer complaints regarding sales and service
- Trained Store and Assistant Managers from other locations
- Worked with Regional Operations Manager to create the most efficient floor plan
- Ensured that all shipping and receiving functions that affected the store's inventory are processed accurately
- Maintained an orderly and neat stock and receiving area as well as the general maintance of the store
Assistant Store Manager
Dollar Tree
Fresno, CA
01.2005 - 12.2007
- Supervised daily operations of the store, including opening and closing produres and cash handling
- Maintained a clean and organized store environment, including restocking shelves and merchandise displays
- Helped trained new employees for the needs of the business.
- Unload weekly trucks and merchandise to the store planogram.
- Process markups and markdowns.
Cashier
Dollar Tree
Fresno, CA
04.2004 - 12.2005
- Operated a cash register for cash,check,and credit card transactions with accuracy
- Stocked and replenished merchandise according to store merchandising layouts
- Helped customers find specific products, answering questions and offering advice
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correctand that there is adequate change
- Maintained clean and orderly checkout areas and complete other general cleaning duties, such as sweeping floors and emptying trash cans
Skills
Merchandising
Customer service
Management
Supervising experience
Leadership
Time management
Certification
- CPR certificate
- CPI Certificate
Timeline
Cashier
Burlington Stores, Inc.
11.2025 - 12.2025
Job Coach
S.E.P. United
09.2024 - Current
Store Manager
Dollar Tree
01.2007 - 04.2024
Assistant Store Manager
Dollar Tree
01.2005 - 12.2007
Cashier
Dollar Tree
04.2004 - 12.2005