Angela Henry
Kings Park,NY
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
12
12
years of professional experience
Work History
Supervisor, Clinical Laboratory Support
Northwell Health at Glen Cove Hospital
Glen Cove , NY
2024.05 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
Phlebotomist
Northwell Health at Syosset Hospital
Syosset , NY
2016.08 - 2022.05
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Lead Medical Assistant
PM Pediatrics
Selden , NY
2012.09 - 2021.08
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Ensured that all medical supplies were adequately stocked in the examination rooms.
- Communicated effectively with patients regarding their health concerns or questions about treatment options.
- Adhered strictly to HIPAA regulations when handling confidential patient information.
- Assisted physicians in performing minor surgeries or procedures when needed.
Education
Medical Assistant And Phlebotomy Certification - Medical Assisting
Brandford Hall Career Institute
Bohemia, NY2011-05
Skills
- Process Improvement
- Strategic Planning
- Business Development
- Data Analytics
- Operations Management
- Schedule development
- Staff Development
- Processes and procedures
- Employee Motivation
- Complex Problem-Solving
Affiliations
- Joined Social Groups for Children with Disabilities.
Timeline
Supervisor, Clinical Laboratory Support
Northwell Health at Glen Cove Hospital
2024.05 - Current
Phlebotomist
Northwell Health at Syosset Hospital
2016.08 - 2022.05
Lead Medical Assistant
PM Pediatrics
2012.09 - 2021.08
Medical Assistant And Phlebotomy Certification - Medical Assisting
Brandford Hall Career Institute
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