Open To Work
Angela Herrera
San Fernando,CA
Summary
To obtain a position in the Medical accounting/Collections/Clerical field where I can contribute to the department’s goals and objectives.
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Overview
22
22
years of professional experience
Work History
Clerk II
Medtronic MiniMed Dist. Inc
01.2008 - Current
- Assist with customer service calls and complaints/15 years experience
- Knowledge of 1500 claim forms
- Authorization requests
- Resolve billing issues and manage the appeals process to reverse denial of payment decisions.
- Insurance verification/ OOP estimates for patients
- Knowledge of CPT, HCPCS, Diagnosis and Procedure Codes
- Processing of claims to all payers( government and commercial payers)
Collections Supervisor
Cedar Financial
01.2004 - 01.2008
- Head of collections department; responsible for 6 collectors
- Initiated team-building agendas and incentives for staff
- Developed continuous training program for collectors
- Negotiated Settlements both before and after litigation
- Supervised files forwarded for suit to attorneys
- Responsible for both individual & departmental progress
Education
Medical Terminology Certificate -
Penn Foster
Skills
- 18 years experience working in a call center and/or in a healthcare customer service department/environment
- Strong leadership skills
- Knowledge of insurance/benefits/claims/referrals & authorizations
- Excellent verbal and written communication skills
- Knowledge of HIPPA compliance and various health insurance types
- Spanish speaking
- Customer satisfaction
- Telephone etiquette
Languages
Spanish
Professional Working
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Clerk II
Medtronic MiniMed Dist. Inc
01.2008 - Current
Collections Supervisor
Cedar Financial
01.2004 - 01.2008
Medical Terminology Certificate -
Penn Foster