Summary
Overview
Work History
Education
Skills
Timeline
Generic
Angela Hill

Angela Hill

Park City,Utah

Summary

Dynamic professional with a proven track record at GMR Marketing - Global Headquarters, enhancing team productivity and customer satisfaction. Expert in problem-solving and customer service, I've led initiatives that streamlined operations and improved financial accuracy. Skilled in computer applications and teamwork, my approach boosts efficiency and achieves strategic goals.

Overview

30
30
years of professional experience

Work History

SLBA

GMR Marketing - Global Headquarters
09.2024 - Current

Team member of a group that delivers and retrieves Amazon trucks to contractors, who customize the vehicle with advertising messages.


  • Skilled at working independently and collaboratively in a team environment.

Owner

Myself
01.2012 - Current

I care for the children, pets, and homes of local and visiting families.

Supervisor Ticket Office

Crystal Mountain Ski Resort
11.2002 - 04.2008
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Accounting Staff Member

Rainier Mountaineering, Inc.
05.2003 - 10.2007
  • Ensured accurate fixed asset tracking by performing regular physical inventory counts and reconciliations against system records.
  • Assisted in the development of annual budgets with inputs from various departments, aligning financial goals with strategic objectives.
  • Reduced errors in financial reporting through thorough reconciliation of accounts and attention to detail.
  • Assisted in the timely preparation of financial statements, ensuring regulatory compliance.

Office Manager

Salt Lake City 2002 Winter Olympic Games
08.1998 - 03.2002
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Concierge, Front Desk Agent, College Intern

Stein Erikson Lodge 7700 Stein Way 435-649-3700
11.1994 - 04.1998
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.

Education

Business Administration And Management

University of Alaska Anchorage
Anchorage, AK

Commercial Recreation - Tourism And Hotel Management

University of Utah
Salt Lake City, UT

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution

Timeline

SLBA

GMR Marketing - Global Headquarters
09.2024 - Current

Owner

Myself
01.2012 - Current

Accounting Staff Member

Rainier Mountaineering, Inc.
05.2003 - 10.2007

Supervisor Ticket Office

Crystal Mountain Ski Resort
11.2002 - 04.2008

Office Manager

Salt Lake City 2002 Winter Olympic Games
08.1998 - 03.2002

Concierge, Front Desk Agent, College Intern

Stein Erikson Lodge 7700 Stein Way 435-649-3700
11.1994 - 04.1998

Business Administration And Management

University of Alaska Anchorage

Commercial Recreation - Tourism And Hotel Management

University of Utah
Angela Hill