ANGELA HILLARY
Baytown,Tx
Summary
Certified Pharmacy Technician with 5+ years of experience in retail pharmacy settings. Skilled in prescription processing, insurance claim management, and inventory control. Known for delivering excellent customer service, supporting pharmacists with vaccinations and patient counseling, and ensuring accuracy in a high-volume environment. Adept at balancing efficiency with compassion to create a positive patient experience.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Pharmacy Technician (CPhT)
Walgreens Pharmacy
03.2020 - Current
- Assisted in daily prescription preparation, labeling, and dispensing under pharmacist supervision.
- Maintained accurate patient records, inventory counts, and controlled substance logs.
- Administered patient immunizations (influenza, COVID-19, shingles, and other CDC-recommended vaccines) while following proper safety and documentation protocols.
- Supported pharmacists in vaccination clinics and patient counseling initiatives.
- Demonstrated strong multitasking skills while balancing front-end customer service and back-end pharmacy operations.
- Manage prescription insurance claims and prior authorizations, reducing delays and improving patient satisfaction.
- Ensured compliance with HIPAA and patient confidentiality standards.
Education
Bachelor of Science - Biology
Prairie View A&M University
05.2025
Skills
- Prescription Processing and Dispensing
- Immunization Administration (Flu, Covid-19, Shingles, etc)
- Insurance Billing & Prior Authorizations
- Controlled Substance Handling & Inventory Management
- HIPAA Compliance & Patient Confidentiality
- Customer Service & Patient Support
- Intravenous admixture preparation
Immunization Administration (Flu, COVID-19, Shingles, etc)
Insurance Billing & Prior Authorizations
Controlled Substance Handling & Inventory Management
HIPAA Compliance & Patient Confidentiality
Customer Service & Patient Support
Certification
- CPhT - Certified Pharmacy Technician
- IV Sterile Compounding Certification (NPTA)
Timeline
Pharmacy Technician (CPhT)
Walgreens Pharmacy
03.2020 - Current
Bachelor of Science - Biology
Prairie View A&M University