Proven track record in enhancing customer satisfaction and sales expertise, demonstrated during my tenure at Food-4-Less. Expert in cash handling and resolving customer complaints, significantly boosting team productivity through effective communication. Adept at fostering teamwork, I bring a blend of hard and soft skills to drive business success.
Hi, I’m
Angela Horton
San Diego,CA
Summary
Overview
9
years of professional experience
1
Certification
Work History
Food-4-Less
Utility Clerk
04.2010 - 04.2012
Job overview
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
- Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.
- Fostered a positive work environment by actively engaging with colleagues and promoting teamwork in all aspects of daily operations.
The Home Deopt
Cashier
01.2003 - 06.2003
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Patrick Henry High School
University Overview
GensisSan Diego, CA
Certificate from Specialize in Customer Service
08.1999
University Overview
Skills
- Customer Satisfaction
- Cash Handling
- Sales expertise
Accomplishments
Accomplishments
Helped Cutomers with various need my role in Customer Satisfaction, also Studies in Interiors Decorating.
Certification
Customer Service Specialist in Retail and in Interior Designer
Languages
English
Professional Working
Timeline
Utility Clerk
Food-4-Less
04.2010 - 04.2012
Cashier
The Home Deopt
01.2003 - 06.2003
Patrick Henry High School
Gensis
Certificate from Specialize in Customer Service
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