Angela Huffman
Bay Saint Louis,MS
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Dedicated Wait Staff Member producing menu items to desired specifications for residents. Promotes positive guest experiences with well-explained meal suggestions. Excellent problem-solving skills to work within constantly changing environment. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Wait Staff Member
Shawn’s Fish HOUSE
Perkinston, MS
07.2024 - Current
- Took beverage orders from patrons and served drinks promptly.
- Prepared tables by setting up linens, silverware and glassware.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Answered questions about menu selections and made recommendations when requested.
- Processed payments accurately using cash registers or point-of-sale systems.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Cleared dishes between courses and after guests finished dining.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Followed all safety procedures when handling hot plates or sharp objects.
- Greeted and welcomed customers, providing them with menus.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Handled special customer requests for separate checks and menu substitutions.
- Set up dining room to meet hospitality and service standards.
- Discussed dining menu information to aid in decision process for senior residents.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Implemented sanitary food handling, holding and service protocols.
- Cleared table and bussed dishes to allow for quick setups.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
Pharmacy Technician
CVS Pharmacy
Picayune, MS
04.2018 - 07.2024
- Received payment from customers and processed credit card transactions when necessary.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Organized work areas so that everything was easily accessible when needed.
- Restocked shelves with new supplies of medications as needed.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Managed filing of prescriptions, both electronically and manually.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Verified accuracy of medication labels before they were dispensed to customers.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Education
GED -
Stanley County High School
Fort Pierre, SD01-2012
Skills
- Professional Appearance
- Guest Relations Management
- Table setting arrangements
- Strong Work Ethic
- Ordering Procedures
- Check payment processing
- Dining customer service
- Menu Memorization
- Food safety understanding
- Food allergy awareness
Timeline
Wait Staff Member
Shawn’s Fish HOUSE
07.2024 - Current
Pharmacy Technician
CVS Pharmacy
04.2018 - 07.2024
GED -
Stanley County High School