Angela Hukill
Lowell,MA
Summary
Driven Artist and BDC/Sales Agent with a track record of fostering client satisfaction and enhancing communication at Kelly Nissan Of Lynnfield. Leveraged creativity and professional ethics to achieve optimal results, including increased appointment bookings. Excelled in customer relations and CRM software management, demonstrating patience and perseverance in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Tattoo Artist
Seven Deadly Sins
01.2016 - 01.2017
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
BDC Agent
Kelly Nissan Of Lynnfield
01.2012 - 01.2015
- Researched and stayed current in consumer and industry trends.
- Communicated industry news and trends to management and dealership employees.
- Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
- Implemented new strategies for reaching out to potential leads, resulting in increased appointment bookings.
BDC Agent
Ira Motor Group
01.2007 - 12.2012
- Researched and stayed current in consumer and industry trends.
- Communicated industry news and trends to management and dealership employees.
- Adapted quickly to changes within the industry landscape, staying informed about current trends and competitors'' offerings.
- Tracked customer interactions using CRM software, ensuring timely follow-ups and accurate recordkeeping.
Education
GED -
GED
Massachusetts05.2000
Skills
- Professionalism and Ethics
- Creativity and imagination
- Customer Relations
- Appointment Scheduling
- Patience and Perseverance
- Customer Service
- Client satisfaction
- Excellent Communication
Timeline
Tattoo Artist
Seven Deadly Sins
01.2016 - 01.2017
BDC Agent
Kelly Nissan Of Lynnfield
01.2012 - 01.2015
BDC Agent
Ira Motor Group
01.2007 - 12.2012
GED -
GED
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