Dynamic mental health professional with expertise in client intake processes, crisis intervention, and relationship building. Proven ability to implement evidence-based practices and develop tailored treatment plans, enhancing service delivery and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner, LMHC
Angela Hunt Counseling & Consulting
West Des Moines
03.2025 - Current
Developed client intake processes to streamline service delivery.
Facilitated counseling sessions to address client needs and concerns.
Managed scheduling and appointment logistics for optimal client flow.
Conducted market research to identify trends in mental health services.
Implemented marketing strategies to promote counseling services effectively.
Maintained accurate records of client progress and treatment plans.
Maintained relationships with existing clients by providing superior customer service.
Ensured compliance with local, state, and federal regulations.
Oversaw budgeting and financial management.
Identified new opportunities for growth, expansion, and diversification.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Created marketing campaigns to attract new customers.
Developed policies and procedures for the organization.
Therapist
Lifeworks
Des Moines
01.2017 - 02.2025
Educated clients on mental health resources and community services available.
Maintained accurate records and documentation of client progress.
Conducted intake assessments to determine clients' therapeutic needs.
Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
Attended trainings, workshops related to current trends in the field of psychology, mental health counseling.
Documented all interactions with clients according to agency policy and procedures.
Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
Provided psychoeducation on topics such as stress management, anger management, parenting skills.
Created documentation including assessment notes, treatment plans, progress notes, discharge summaries and referrals.
Maintained accurate records of clinical activity in accordance with HIPAA guidelines.
Collaborated with multidisciplinary teams to ensure continuity of care for each client.
Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
Provided crisis intervention services when needed.
Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
Participated in regular case reviews with other clinicians to discuss client progress.
Maintained progress notes and documentation for patient health records.
Education
M.Ed. - Educational Psychology Counseling
University of Houston
Houston, TX
12-1999
Skills
Client intake processes
Budgeting and financial management
Treatment planning
Compliance management
Customer relationship management
Evidence-based practices
Crisis intervention
Continuous improvement
Problem solving
Effective communication
Time management
Marketing strategies
Record keeping
Financial planning
Marketing
Relationship building
Client service
Verbal and written communication
Regulatory compliance
Crisis management
Partnership development
Consulting
Service quality assurance
Certification
Licensed Mental Health Counselor State of Iowa #089739
Mental Health Professional/Qualified Supervising Professional-Contracted Position at Ainga Mental Health and ConsultingMental Health Professional/Qualified Supervising Professional-Contracted Position at Ainga Mental Health and Consulting