My professional achievements include moving into a team leadership position in a high paced industrial setting where I was able to demonstrate the ability to identify team issues, equipped with strong problem-solving abilities and a willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Other achievements include becoming a Licensed Esthetician as well as a Notary Public where I have been successful at developing professional client relations and demonstrate the ability to effectively communicate with the public and carry out professional services.
Overview
25
25
years of professional experience
Work History
Notary Public
Self Employed Services
Dayton, TN
09.2024 - Current
Checked documents for accuracy and correct signing before notarizing.
Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
Checked client identification to maintain compliance with state legal requirements.
Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
Administered oath to document signers to obtain affirmation of truth.
Examined documents for accuracy, completion and compliance before notarizing.
Developed strong relationships with repeat clientele, establishing trust and reliability in the provision of notary services.
Looked for signs of fraud or coercion and refused notarization.
Completed timely renewals of notary commission and bond requirements, avoiding potential lapses in service availability.
Set up and managed appointments for client notary services.
Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
Provided exceptional customer service by addressing questions or concerns promptly and professionally.
Increased client satisfaction by providing mobile notary services for convenience.
Facilitated secure signing of sensitive documents, ensuring compliance with state laws.
Client Relations Specialist
Edfinancial Services
Dayton, TN
09.2023 - Current
Logging call information and solutions provided into internal database.
Delivered high-quality customer service by quickly responding to inquiries and maintaining an empathetic approach during interactions.
Laborer
LaZboy Warehouse
Dayton, TN
02.2001 - 05.2013
Logging call information and solutions provided into internal database.
Delivered high-quality customer service by quickly responding to inquiries and maintaining an empathetic approach during interactions.
United States Postal Service
Government
Sale Creek, TN
10.2021 - 01.2023
Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Ensured proper handling of fragile packages, resulting in reduced damage claims from customers.
Directly interacted with customers to deliver mail, packages, and ordered goods.
Delivered registered and certified mail items with care, ensuring proper documentation was obtained upon receipt from recipients.
Received positive feedback from customers regarding professionalism and promptness in delivering their mail.
Developed strong relationships with local businesses along delivery route, facilitating smooth pick-up and drop-off processes.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Licensed Esthetician
Head to Toe Salon and Spa
Athens, TN
07.2013 - 01.2018
Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
Discussed procedures and treatment options with clients.
Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
Educated patients on treatment options.
Improved clientele retention with exceptional customer service and follow-up care.
Streamlined appointment scheduling processes for increased efficiency and reduced client wait time.
Handled busy schedules and stayed on top of key deadlines.
Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Collaborated with team members to create seasonal promotions for spa services and products.
Conducted educational workshops on skincare, makeup application, and overall wellness for clients.
Used social media platforms to promote salon and services.