Angela Jackson

Director of Healthcare

• Developed and distributed employee work schedules based on operational needs and employee requests managed 40 employees.
• Communicated with doctors, nurses, patients, and, other employees to identify and resolve healthcare needs.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Managed and recorded facility maintenance and upkeep budget.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Successfully negotiated client contract renewals to create increased revenue.
• Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.

Performed Nursing procedures as ordered

Care of patients with catheters, NG tubes, nephrostomy tubes, and tracheotomy care

Wound care and enemas

Assessed the patients' needs and reported directly to the RN

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Assessed physical, psychological, physiologic, and cognitive status of patients.
• Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
• Precepted nurses and oriented new hires, providing guidance and mentorship when teaching policies, emergency procedures, and nursing best practices.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Performed routine laboratory tests as directed by the supervisor

Prepared and administered(orally, subcutaneously, intramuscularly) and record prescribed medications.

Worked with a multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

• Determined and addressed individual home care needs by completing detailed assessments and reviewing documentation.
• Provided physical assessments, medication, and chronic disease management to home health patients.
• Educated patients and families on disease processes, medications, and treatments.
• Provided emotional support and kind companionship to patients and families to increase overall wellness.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Educated family members and caregivers on patient care instructions.
• Monitored patient reactions after administering medications and IV therapies.
• Delivered after-hours care to patients based on strict role-call rotations
• Monitored vital signs, developed and implemented care plans, and documented patient progress