Angela Johnson
Colorado Springs,CO
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 5 years.
Overview
12
12
years of professional experience
Work History
Code Enforcement Officer
City Of Cache
01.2022 - 10.2023
- Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
- Patrolled assigned area to identify and evaluate problems.
- Prepared evidence in support of legal actions taken.
- Conducted various field investigations.
Digital Sales Subscription & Support Manager
Quilt N Bee
07.2021 - 01.2022
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Patient Service Representative
Southwestern Medical Center
05.2013 - 07.2021
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Took copayments and compiled daily financial records.
- Trained new staff on filing, phone etiquette and other office duties.
Certified Nursing Assistant
Lawton Veteran Center
05.2011 - 01.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help
patients achieve nutritional objectives. - Documentation
Education
High School Diploma -
Cache High School
Cache OK05.2011
No Degree - Nursing Assistance
Great Plains Technology Center
Lawton Ok05.2011
Skills
- Clear Communication Skills
- Safety Building Code Knowledge
- Research Abilities
- Building Plan Interpretation
- Inspections
- Medical Office Administration
- Referral Verification
- Medical Terminology
- Payment Collection
- Medical Billing
- Records Management
Timeline
Code Enforcement Officer
City Of Cache
01.2022 - 10.2023
Digital Sales Subscription & Support Manager
Quilt N Bee
07.2021 - 01.2022
Patient Service Representative
Southwestern Medical Center
05.2013 - 07.2021
Certified Nursing Assistant
Lawton Veteran Center
05.2011 - 01.2013
High School Diploma -
Cache High School
No Degree - Nursing Assistance
Great Plains Technology Center