Hi, I’m
Angela Jolley
Louisville,KY
Overview
21
years of professional experience
Work History
Christian Care CommunitiesLouisville, KY
Greeter/Receptionist
Job overview
- Answered front desk phones.
- Maintained cleanliness of front entry area.
- Processed admission payments and provided tickets.
- Complied with health and sanitation practices and procedures.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Provided knowledgeable service when answering questions and greeted all customers with friendliness.
Masonic homes of kentuckyLouisville, KY
Receptionists. Administrative assistant.
04.2023 - Current
Job overview
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Performed research to collect and record industry data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Established administrative work procedures to track staff's daily tasks.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Kroger's GroceryLouisville, KY
Store security
03.2021 - 05.2023
Job overview
Christian Care CommunityLouisville, KY
Restorative Aide/ Cna
01.2006 - 01.2012
Job overview
- Employed both active and passive manual therapeutic exercises to alleviate patient pain and other symptoms.
- Ambulated patients with appropriate techniques for mobility support, including wheelchairs and standing assistance.
- Properly positioned and secured patients into or onto therapy equipment to facilitate smooth and safe treatments.
- Communicated extensively with patients to provide assistance, support and instructions.
- Treated patients with strokes, head traumas, comas and intracranial hematomas.
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Assisted patients with multiple chronic diagnoses, including COPD and asthma.
- Processed monthly reports for department performance.
- Escorted patients to examination rooms and prepared for physician exams.
- Ensured smooth transition of residents into new environment.
Timeline
Receptionists. Administrative assistant.
Masonic homes of kentucky
04.2023 - Current
Store security
Kroger's Grocery
03.2021 - 05.2023
Restorative Aide/ Cna
Christian Care Community
01.2006 - 01.2012
Greeter/Receptionist
Christian Care Communities