Angela Jones
Charlotte,NC
Summary
Engaged Librarian interacts with diverse body of library users by interpreting library resources and services. Well-versed in professional methods of library science. Demonstrates robust knowledge of basic computer functions and programs.
Overview
24
24
years of professional experience
Work History
Biomedical Information Specialist/Librarian
Levine Children's Hospital
Charlotte, NC
11.2004 - Current
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Managed acquisition process for new materials, ensuring the library''s collection remained current and relevant.
- Created programs and activities to promote library usage and literacy.
- Spearheaded grant-writing efforts that secured funding for key initiatives such as technology upgrades or special projects.
- Trained and supervised library staff, volunteers and other personnel.
- Provided expert instruction on using print and electronic resources during one-on-one consultations or group workshops.
- Kept catalog orderly and updated with latest material additions and removals.
- Developed policies and procedures for library patrons for optimal satisfaction.
- Catalogued and organized books, materials and other documents for proper library management.
- Conducted comprehensive collection analysis to identify gaps or redundancies, optimizing resource allocation and budget management.
- Greeted patrons warmly and offered to assist with issues or needs.
- Researched and acquired new library materials to maintain updated library collection.
- Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
- Created a consumer health library and services for pediatric patients and their families
- Conducted in-depth research for medical faculty, residents, and staff using evidence-based medical databaes
- Edited patient education materials to reflect hospital's health literacy policies and guidelines
- Chaired Pediatric Patient Education committee
Assistant Law Librarian
Helms, Mullis, & Wicker LLC
Charlotte, NC
11.2002 - 11.2004
- Researched reference requests from partners and associates.
- Conducted research using LexisNexis and Westlaw databases.
- Updated print resources for all practice groups.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
- Located requested books on shelves and in library database and fetched items for patrons.
Outreach Librarian
Coastal Area Health Education Center
Wilmington, NC
03.2000 - 11.2002
- Greeted patrons warmly and offered to assist with issues or needs.
- Conducted research requests form medical faculty, residents, and staff using databases such Medline and Cinhal.
- Provided Medline and Cinhal classes and instruction to rural medical staff in outreach territory.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Educated library patrons about policies for checking out materials and using resources.
- Promoted library services and resources through public relations initiatives and community outreach.
- Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
- Provided expert instruction on using print and electronic resources during one-on-one consultations or group workshops.
Education
Master of Library And Information Science - Library And Information Science
Clark Atlanta University
Atlanta, GABachelor of Family & Consumer Sciences - Child And Family Development
University of Georgia
Athens, GASkills
- Conflict Resolution
- Records Management
- Microsoft Office
- Punctual and Reliable
- Customer and client relations
- Team Collaboration
- Records Maintenance
- Customer Service
Timeline
Biomedical Information Specialist/Librarian
Levine Children's Hospital
11.2004 - Current
Assistant Law Librarian
Helms, Mullis, & Wicker LLC
11.2002 - 11.2004
Outreach Librarian
Coastal Area Health Education Center
03.2000 - 11.2002
Master of Library And Information Science - Library And Information Science
Clark Atlanta University
Bachelor of Family & Consumer Sciences - Child And Family Development
University of Georgia