ANGELA JONES
Woodhaven,MI
Summary
Detail-oriented and dedicated professional seeking a dynamic role as Librarian II Circulation & Technical Services at the City of Livonia, leveraging skills in information management, reference, and research. Proven ability to assess complex data, maintain meticulous records, and provide exceptional patron service. Passionate about contributing to the library's daily operations and supporting the Library Director and patrons.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Adjunct Librarian
Oakland Community College
Farmington Hills
2023.11 - Current
- Engaged in a range of reference and library instruction
- Provided reference services and instruction on the use of print and electronic information resources
- Gained valuable knowledge about collection development and the weeding process
- Provided instruction for education in academic disciplines including science, history and literature
- Assisted students in the research processes: topic selection, evaluation of sources and correct documentation of references both on campus and distance learning.
Licensed Sales Producer
Allstate Agency
Garden City
1996.09 - 2023.10
- Managed and led and exclusive Allstate Insurance Agency demonstrating leadership and organizational skills
- Developed strong client relationships, achieving consistent 10% annual growth in the agency's book of business
- Utilized data analysis techniques and tools (including Excel, Power BI, and SQL) to assess and optimize client portfolios
- Managed proprietary client databases, showcasing strong records management skills
- Conducted data-driven marketing campaigns, including social media and newsletters.
Education
Master of Library and Information Science -
Wayne State University
12.2010
Bachelors of Communications -
Oakland University
05.1993
Skills
- Research Guides
- Reference
- Records Management
- Time Management
- Problem Solving
- Collaboration and Teamwork
- Microsoft Office Suite
- Power BI
- Digital Collection Management
- Citation
- Cataloging
Affiliations
- Special Library Association (SLA), Secretary, 2012, 2013
- Wayne State University Research Project (Volunteer), Digital Collection Management (Paper), 2017
Certification
- Data Tools IBM Certification, Coursera
- Power BI Certification, Coursera
- Google Data Analytics, Coursera
Timeline
Adjunct Librarian
Oakland Community College
2023.11 - Current
Licensed Sales Producer
Allstate Agency
1996.09 - 2023.10
Master of Library and Information Science -
Wayne State University
Bachelors of Communications -
Oakland University
- Data Tools IBM Certification, Coursera
- Power BI Certification, Coursera
- Google Data Analytics, Coursera
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