Angela Jones
Miami Gardens,FL
Summary
Results-driven professional with a progressive career in management, leadership and customer service in the real estate industry. . .Organized and proficient individual looking for work in a fast paced community that will help me enhance my skills.t. Understanding of legal and real estate programs in the state strong organizational and administrative skills and a can do attitude with willingness to work overtime.
Seeks a position that will allow me to inter, retains customers and maintains a strong reputation for customer satisfaction
Overview
10
10
years of professional experience
Work History
Customer Service Rep.
Turner Broadcasting System Inc.
Atlanta, Georgia
- Responsible for creative design for prominent [project].
- Supported Chief Operating Officer with daily operational functions.
- Implemented marketing strategies which resulted in 12% growth of customer base.
- Initiated two key partnerships which resulted in 54% revenue growth.
- Copied, logged and scanned supporting documentation.
- Assisted various business groups with document organization and dissemination during acquisitions.
Real Estate Agent
Optimum Realty
Atlanta, GA
04.2010 - 11.2017
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Advised buyers through steps of their new home purchase.
- Negotiated contracts on behalf of clients.
- Showed properties to potential buyers and other brokers at open houses and by appointment.
- Worked closely with clients to get the appropriate loans, inspections and credit reports.
- Communicated with clients to understand their property needs and preferences.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Marketing Manager
Turner Broadcasting System Inc.
Atlanta, GA
07.2007 - 11.2017
- Developed branding and marketing partnerships with [Number] clients.
- Completed projects on-time and under-budget by collaborating with sales, technical and customer relations departments.
- Developed innovative and targeted collateral to support overall branding objectives.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Headed team charged with finding best internal placements for daily program promotions
- Managed more than 30 unique campaigns per quarter that delivered additional media value for CNN/HLN and digital media campaigns.
- Directed day-to-day operations of high-volume marketing team leading charge to efficiently produce and execute promotions across multiple platforms.
- Maximized branding initiatives by strengthening program outreach and increasing communication between marketing and public relations.
- Built, implemented and enhanced national marketing initiatives to maximize outreach and sales of [Type] products.
Education
Bachelor of Arts - undefined
Union Institute & University
Cincinnati, OH1996
Skills
- Customer service
- Detail-oriented
- Contract negotiation
- Marketing and promotions
- Customer service-oriented
Timeline
Real Estate Agent
Optimum Realty
04.2010 - 11.2017
Marketing Manager
Turner Broadcasting System Inc.
07.2007 - 11.2017
Customer Service Rep.
Turner Broadcasting System Inc.
Bachelor of Arts - undefined
Union Institute & University
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