Accomplished Operations Manager in Broadcast Network News Operations. Great at juggling tasks in a fast-paced environment requiring a great deal of focus and accuracy. Skilled in various technical broadcast platforms. Conscientious, Flexible team leader with great people and soft skills. Conscientious, Flexible team leader.
Overview
34
34
years of professional experience
Work History
Operations Manager
Turner Broadcasting System Inc.
06.2006 - Current
Oversee and Manage the daily operations and futures planning of Content Transmission for Newsgathering, Sports and Entertainment transmissions services globally
Collaborate with team managers and client each day to assess needs and optimize workflows
Implement conflict-resolution tactics by cooperating with clients, staff and vendors to achieve team objectives
Managed daily operations and scheduling for 24/7 Content Transmissions group, including supervising team members across 2 locations (US and London)
Prepare and Support Staff in Bi-Yearly London Rotation to attain approval for UK Work Visa status
Resolve issues, including challenges regarding, Satellite, fiber circuits, LiveU, BGAN, Skype IP platforms, KU, studio request
Manage day-to-day operations, including supervision and assignment delegation for 22-member team
Train, mentor and support high-performing team, providing regular performance review, feedback and coaching in areas to benefit both the company and employee
Recruit, hire and train staff members on technical applications, projects, customer relations and customer service workflows
Satellite Operator
CNN, Turner Broadcasting
07.1996 - 06.2006
Provide technical support for satellite, fiber, and IP driven platforms, SNG occasional dedicated service use for daily operations and transmissions domestically and internationally
Coordinate and scheduled end to end transmission service for CNN News groups, in house clients and Newsource affiliates from supported transmission vendors
Troubleshoot and maintain service viability for transmissions services
Collaborate with customers and vendors to resolve discrepancies or quality control issues
Provide technical support for satellite, fiber, and IP driven platforms, SNG occasional and dedicated use for daily operation transmissions domestically and internationally
Coordinated and scheduled end to end transmission service for news groups, in house clients, and Newsource affiliates from supported transmission vendors
Troubleshoot and maintain service viability for transmissions services
Collaborated with customers and vendors to resolve discrepancies or quality control issues
Line Coordinator
CNN
06.1995 - 07.1996
Transmission ingest for all incoming broadcast feeds from remote White House and Congressional stake out locations to be distributed to Atlanta bureau on dedicated and occasional transmission lines
Provided technical and production support for incoming and outgoing transmission feeds
Performed editorial and studio duties to editing short video/SOT's
Floor directing, scripts running and remote camera operator when needed
Satellite Feeds Operator And Video Journalist
CNN
02.1992 - 06.1995
Record, Send and Ingest satellite, fiber and FTP transmission feeds for CNN video library
Performed multiple studio task to support live air production; Including Floor direct, Playback, Scripts, and camera stand in
Chryon Operator & Production Assistant
WTVR-TV CBS 6 Local Tv LLC
12.1990 - 02.1992
Prepared Font setup for on-air identifiers for daily afternoon and late evening newscast for local CBS affiliate
Inserted lottery drawn numbers for daily Pick Three and Power Ball drawings published for Virginia Lottery
Assisted in various studio production and newsroom roles as requested
Education
Bachelor of Arts - Mass Communication, Broadcast Journalism
Hampton University
Hampton, VA
Skills
Exceptional Leadership and Teamwork Abilities
Self-driven to Accomplish Goals and Meet Deadlines
Time Manager
Problem Solver
Calm Nature During Critical, Stressful Situations
Collaborator
Mediator
Negotiator
Quick Learner
Strong Work Ethic
Driven to Excel
Strong Analytical Abilities
Accomplishments
Management Essentials: Managing for Success in a Changing Legal Environment
Turner's Emerging Leaders Program 2008
Peabody Awards, Coverage of Hurricane Katrina and its Aftermath (2005), Presidential Primary Campaigns and Debates, (2008) CNN Arab Spring DuPont-Colombia University Awards; 2005 Coverage of the Tsunami in South Asia
National Association of Black Journalist
Zeta Phi Beta Sorority, INC
Avid Crafter, Event planner and Set designer
Creator of custom beaded jewelry with gemstone, crystal and metal material
Activities
Hampton University, Alumni Association
Timeline
Operations Manager
Turner Broadcasting System Inc.
06.2006 - Current
Satellite Operator
CNN, Turner Broadcasting
07.1996 - 06.2006
Line Coordinator
CNN
06.1995 - 07.1996
Satellite Feeds Operator And Video Journalist
CNN
02.1992 - 06.1995
Chryon Operator & Production Assistant
WTVR-TV CBS 6 Local Tv LLC
12.1990 - 02.1992
Bachelor of Arts - Mass Communication, Broadcast Journalism
Hampton University
Similar Profiles
Angela JonesAngela Jones
Customer Service Rep. at Turner Broadcasting System Inc.Customer Service Rep. at Turner Broadcasting System Inc.