Angela Jones
New Port Richey,FL
Overview
17
17
years of professional experience
Work History
Business Owner
The Turtle’s Nest Fine Gifts & Decor
Trinity, FL
07.2003 - 03.2013
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Flight Attendant
JetBlue
03.2010 - 01.2011
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Inflight Manager/Flight Attendant
Atlantic Coast Airlines
Dulles, VA
05.1996 - 05.1999
Flight Attendant
Valujet Airlines
Atlanta, GA
11.1995 - 05.1996
Timeline
Flight Attendant
JetBlue
03.2010 - 01.2011
Business Owner
The Turtle’s Nest Fine Gifts & Decor
07.2003 - 03.2013
Inflight Manager/Flight Attendant
Atlantic Coast Airlines
05.1996 - 05.1999
Flight Attendant
Valujet Airlines
11.1995 - 05.1996