Hi, I’m
Angela Kashani
Chesapeake,VA
It is never too late to be what you might have been.
George Eliot
Summary
Organized and motivated employee eager to apply customer service skills, as well as organizational skills and time management, to various professions. Seeking entry-level opportunities to expand skills while facilitating company growth. My career was placed on hold for many years while I raised our family and allowed my husband to advance in his career. While some of my certifications and experience are from years past, they have helped mold me into a meticulous, driven, and committed employee who gets things done and is a team player.
Overview
26
years of professional experience
Work History
Magical Vacation PlannerChesapeake, VA
Travel Agent
09.2018 - Current
Job overview
- Handled travel arrangements for groups, couples, executives and special needs clients.
- Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
- Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
- Asked open-ended questions to best understand client needs and determine best travel offerings.
- Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing travel packages, hotel, cruise, park, and excursion reservations.
- Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
Eastern Virginia Eye AssociatesChesapeake, VA
Optometric Technician
04.2023 - 06.2023
Job overview
- Assisted with visual field testing, ocular photography, optical coherence tomography, Intraocular Pressure testing, Pupil Dilation and pre-exam data collection.
- Examined eyes with instruments and determined visual acuity.
- Supported optometrist with vision screenings and exams by cleaning, stocking and prepping rooms with medical instruments and supplies as well as cleaning equipment.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Led patients to exam rooms, collected medical histories and asked questions regarding health, current medications, and medical history to provide physicians with optimal initial data.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Documented patient care by charting patient condition and treatment in records.
- Experience using Revolution EHR Computer Program.
Steel Services, IncNorfolk, VA
Inside Sales Representative
01.2023 - 04.2023
Job overview
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Leverage and Knowledge of a custom computer system to input customer orders and pricing information.
- Set up customer accounts with complete information.
- Employed mathematical skills to calculate purchase, negotiate price and draft quotes.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Took inbound calls, and sent/returned emails, promoting products and services to secure new accounts.
- Initiated sales correspondence, preparing and presenting professional bids to customers.
Long and Foster Realtors/Metro ReferralsVirginia Beach, VA
Real Estate Agent/Referral Agent
05.2005 - 03.2015
Job overview
- Showed residential properties and explained features, value and benefits of available homes.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Advised prospective clients on current market activities and optimal buying, and rental choices.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
- Accompanied buyers during property inspections.
- Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
- Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
Founders Inn and SpaVirginia Beach, VA
Pastry Cook
04.1998 - 09.2000
Job overview
- Carried out daily kitchen prep and closing duties with station setup, breakdown and organization.
- Decorated pastries, resulting in beautiful appearance and delicious flavor.
- Maintained kitchen order and cleanliness by rotating stock between storage and station to minimize waste, in addition to sanitizing surfaces and maintaining a OSHA/health department approved workspace.
- Followed recipes to create various goods, including cake, cookies, pastries and plated desserts.
- Assisted with plating and serving desserts, including large banquet events and for a fine dining restaurant.
- Trained new kitchen workers on culinary techniques.
- Customized items for seasonal offerings, special events and personal requests.
Kingsmill Resort and SpaWilliamsburg, VA
First Cook
09.1997 - 02.1998
Job overview
- Communicated with kitchen employees, answered questions and offered insight into food preparations, as well as giving input and creating new recipes.
- Kept kitchen, cooking utensils and storeroom clean and in line with OSHA/ Health department standards at all times. Adhered to all regulatory standards for safe food preparation.
- Followed "first in, first out" rule with every food and beverage item. Rotated new and old food products to maintain freshness and reduce waste.
- Trained new kitchen workers on culinary techniques.
- Offered support to other stations in high-volume shifts or as needed.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Operated large kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Improved overall kitchen efficiency through leadership, and showing my ability to succeed in a fast paced environment.
Education
Long & Foster Institute, Virginia Beach
from Principles And Practice of Real Estate
05.2005
Pennsylvania Institute of Culinary Arts, Pittsburgh, PA
Associate of Arts from Culinary Arts
12.1997
Skills
- Team Player with a Positive Attitude
- Friendly, Personable, and Caring
- Administrative tasks, and credit card payments
- Social Media, Marketing, and Client Networking
- High Volume Fast Paced Environments and Multitasking
- Reliable, Honest, and Trustworthy
- Organizational and Planning Skills
- Data Entry and Multiple Computer Program Experience
- Customer Service-Oriented
- Patient/Client Interview, and Information Gathering Expertise
- Relationship Building, Active Listening, and People Skills
- Multiple Sales Positions and Home Selling/Showing Experience
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Optometric Technician
Eastern Virginia Eye Associates
04.2023 - 06.2023
Inside Sales Representative
Steel Services, Inc
01.2023 - 04.2023
Travel Agent
Magical Vacation Planner
09.2018 - Current
Real Estate Agent/Referral Agent
Long and Foster Realtors/Metro Referrals
05.2005 - 03.2015
Pastry Cook
Founders Inn and Spa
04.1998 - 09.2000
First Cook
Kingsmill Resort and Spa
09.1997 - 02.1998
Long & Foster Institute
from Principles And Practice of Real Estate
Pennsylvania Institute of Culinary Arts
Associate of Arts from Culinary Arts
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