Angela Kittrell
Nashville,TN
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes inventory & inventory verification, direct store delivery, vendor negotiations, price changes, store resets, new store openings,
State of Tennessee Pharmacy Technician, and payroll management. Recognized for exemplary customer service.
Overview
33
33
years of professional experience
Work History
Operations Manager
CVS Pharmacy
Nashville, TN
04.2016 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Addressed customer concerns with suitable solutions.
- Connected with customers and developed strategies to achieve sales and customer service goals.
- Tracked and replenished inventory to maintain par levels.
- Pharmacy Technician Credential ID 12802489, Expires 11/23
Visual Merchandiser
Merchandising for You
Nashville, TN
03.2015 - Current
- Presented updated floor plans and design strategy to store management.
- Built effective partner store relationships to improve customer satisfaction.
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Transportation Logistics Manager
SRS Services
Nashville, TN
06.1990 - 05.2015
- Managed day-to-day shipping and receiving, typically overseeing more than 40 drivers in a 24-hour period.
- Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
- Maintained high standards of internal and external customer service.
- Consistently met company and department objectives within budget and time constraints.
Education
Administrative Assistant Technical Certificate -
Nashville State Community Collete
Nashville, TNSome College (No Degree) - Accounting And Business Management
Belmont University
Nashville, TNSkills
- Multi-Unit Operations Management
- Staff Management
- Customer Service
- Inventory Management
Timeline
Operations Manager
CVS Pharmacy
04.2016 - Current
Visual Merchandiser
Merchandising for You
03.2015 - Current
Transportation Logistics Manager
SRS Services
06.1990 - 05.2015
Administrative Assistant Technical Certificate -
Nashville State Community Collete
Some College (No Degree) - Accounting And Business Management
Belmont University