Angela Knox
Hartsville,SC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Caresouth Carolina
08.2013 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared and administered medications to alleviate patient symptoms.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
Certified Nursing Assistant
McLeod Regional Medical Center
11.2009 - 10.2013
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Followed directions of licensed nurses to administer medications and treatments.
Certified Nursing Assistant
Honorage Nursing Center
08.2006 - 08.2008
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Shift Leader
Bojangles' Famous Chicken 'n Biscuits
04.2003 - 05.2006
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
Education
Certificate - Phlebotomy Certification
Mejias Medical Training Center
Florence, SCCertificate - Certified Nursing Assistant
Carver Elementary School
Florence, SCCertificate - Registered Medical Assistant
Florence-Darlington Technical College Hartsville Site
Hartsville, SCSkills
- Privacy and confidentiality
- Medical Equipment Operation
- Medical terminology proficiency
- Vital signs measurement
- Patient Assessments
- HIPAA Compliance
- Mobility Assistance
- Care plan implementation
- Direct Patient Care
- Electronic Charting
- Transporting patients
- Patient relationship building
- Dressing assistance
- Feeding Assistance
- Toileting assistance
- Collecting vital signs
- Customer Service Management
- Shift leadership
Certification
- CNA - Certified Nurse Assistant
- RMA - Registered Medical Assistant
- CDL CLASS B License (8/2015)
Timeline
Registered Medical Assistant
Caresouth Carolina
08.2013 - Current
Certified Nursing Assistant
McLeod Regional Medical Center
11.2009 - 10.2013
Certified Nursing Assistant
Honorage Nursing Center
08.2006 - 08.2008
Shift Leader
Bojangles' Famous Chicken 'n Biscuits
04.2003 - 05.2006
Certificate - Certified Nursing Assistant
Carver Elementary School
Certificate - Registered Medical Assistant
Florence-Darlington Technical College Hartsville Site
- CNA - Certified Nurse Assistant
- RMA - Registered Medical Assistant
- CDL CLASS B License (8/2015)
Certificate - Phlebotomy Certification
Mejias Medical Training Center
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