Angela Knudsen
West Melbourne,FL
Summary
Accomplished Front Office Manager and Medical Records Supervisor with a proven track record at Northwell Health, and Cleven's Face and Body Specialists with ten years of experience specializing in workflow optimization and records management. Expert in leveraging Microsoft Excel for financial reporting and enhancing administrative support. Demonstrated leadership in team management and customer service, significantly improving departmental efficiency and accuracy in medical data handling.
Overview
12
12
years of professional experience
Work History
Front Office Manager
Cleven's Face and Body Specialist
06.2021 - Current
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Creating charts for six providers which included final MOHs for skin cancer procedures, cosmetic procedures and non-surgical procedures
- Monitored financial transactions at thefront desk, ensuring accurate billing procedures and minimizing discrepancies. Verifying insurances and benefits
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
Medical Records Supervisor
Northwell Health
01.2013 - 10.2019
- Improved patient care by ensuring timely access to accurate and complete medical records for healthcare professionals.
- Oversaw the processing of subpoenas and requests for release of information while maintaining patient privacy rights.
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Creating charts and filed records for eight Pediatric providers
Education
No Degree - Health Sciences
Eastern Florida State College
Melbourne08-2011
High School Diploma -
Palm Bay High School
Melbourne08-2011
Skills
- Effective Multitasking
- Workflow Optimization
- Customer Service
- Microsoft and Excel
- Team Management
- Records Management
- Administrative Support
- Financial Reporting
- Customer Relationship Management
- Scheduling and Coordinating
- Verifying insurances
Timeline
Front Office Manager
Cleven's Face and Body Specialist
06.2021 - Current
Medical Records Supervisor
Northwell Health
01.2013 - 10.2019
No Degree - Health Sciences
Eastern Florida State College
High School Diploma -
Palm Bay High School
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