Angela Kohler Shafer
Garrettsville,OH
Summary
Enthusiastic and seasoned professional with noted experience in administrative management. Prioritize projects and work diligently to achieve company goals. Methodical and detail-oriented team player offering a positive and strong work ethic.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Office Manager
Reliable Contracting Inc.
03.1999 - Current
- Organize and run all office processes from startup of company to present day
- Self-motivated and self-directed
- A/P, A/R, payroll, human resources, customer service
- Proficient in using Quickbooks and Microsoft Office
- Ability to prioritize and balance workflow in a busy environment
- Excellent communication skills, both verbal and written
- Constant self-assessment in order to improve procedures
Office Manager
Isawall Systems LLC
08.2013 - Current
- Field all customer inquires and sales via phone and email
- Process sales from start to finish, working with production to ensure time frames and job specifics are met
- A/R, A/P, credit card processing, customer service, bookkeeping, cash flow
- Proficient in using Quickbooks and Microsoft Office
- Package and mail all accessory purchases
- Constantly review and improve procedures in order to increase efficiency and customer satisfaction
Office Manager/Executive Assistant
Wheeler Landscaping Inc.
04.1994 - 02.2002
- Managed a busy office of four people
- Executive assistant to company president
- Answered phones and successfully handled customer service issues
- Responsible for all computer hardware, software, and networking
- Supported a staff of six sales people and four managers
Education
High school diploma -
Skills
- Office Management
- AR/AP
- Bookkeeping
- Excellent Communication Skills
- QuickBooks
- Microsoft Office
- Payroll
- Customer Service
- Documentation And Reporting
- Ability to Work Independently
Certification
Integrative Nutrition Health Coach
Registered Yoga Teacher
Meditation + Mindfulness Instructor
Reiki II Practitioner
Forest Bathing Instructor/Guide
Timeline
Office Manager
Isawall Systems LLC
08.2013 - Current
Office Manager
Reliable Contracting Inc.
03.1999 - Current
Office Manager/Executive Assistant
Wheeler Landscaping Inc.
04.1994 - 02.2002