Angela Kohnman
Henderson
Summary
Results-driven Night Shift Supervisor with expertise in compliance, employee training, and process improvement. Proven ability to enhance operational efficiency and resolve customer inquiries, contributing to a positive team environment.
Overview
17
17
years of professional experience
Work History
Night Shift Supervisor
Smart And Final
Henderson
08.2021 - Current
- Supervised night operations ensuring compliance with safety and quality standards.
- Trained new employees on store policies and operational procedures.
- Resolved customer inquiries and complaints in a timely manner.
- Monitored product displays ensuring visual standards met company guidelines.
- Implemented process improvements enhancing workflow efficiency during night shifts.
Warehouse Receiving Clerk
Reyes Coca Cola Bottling
Las Vegas
05.2009 - Current
- Collaborated with team members to streamline receiving processes.
- Check-In all Inbound Transportation Drivers:
- Assign all docks for inbound drivers.
- Create a schedule for transportation drivers.
- Handle all safety issues and concerns.
Cashier
Ethel M Chocolate Factory
Henderson
04.2017 - 11.2019
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the checkout area.
- Assisted customers with product selections and inquiries.
- Handled cash, credit, and gift card transactions securely.
- Collaborated with team members to ensure smooth operations.
- Stocked shelves and replenished products as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associate of Arts - English
Pierce College
Woodland Hills, CA06-1989
Skills
- Night operations supervision
- Safety compliance
- Employee training
- Customer resolution
- Process improvement
- Inventory management
Timeline
Night Shift Supervisor
Smart And Final
08.2021 - Current
Cashier
Ethel M Chocolate Factory
04.2017 - 11.2019
Warehouse Receiving Clerk
Reyes Coca Cola Bottling
05.2009 - Current
Associate of Arts - English
Pierce College