Angela L. Conner
Manassas,VA
Summary
Licensed Professional Counselor with twenty (20) years of experience specializing in at-risk adolescents, family counseling, and co-occurring disorders. Expertise in strength-based assessment, intervention, and prevention. Dedicated to providing compassionate care while collaborating with professionals and community organizations to ensure holistic treatment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Home-Based Counselor
National Counseling Group, Inc.
01.2010
- Managed a caseload of8-10 at-risk adolescents with co-occurring mental health issues
- Assisted with crisis intervention and provided on-going case management
- Facilitated individual and family counseling utilizing evidenced based practices
- Developed and implemented individualized service plans to meet specific client needs
- Attended weekly trainings on evidenced-based practices, including Cognitive Behavioral Therapy, suicide prevention, domestic violence, and substance abuse
- Prepared and maintained ongoing client documentation
Clinical Supervisor
Newport Academy
01.2024 - Current
- Interviews, hires, and trains clinicians and support staff in Newport Healthcare’s clinical model, treatment philosophy, policies, procedures, and standardized protocols
- Assigns caseloads and supervises clinical staff in the delivery of therapeutic services to adolescents and families
- Carries a caseload of clients and/or families as required, based on census and/or as needed
- Oversees admissions including screening, assessment, intake, orientation, and treatment planning
- Develops and monitors clinical program schedule to ensure adequate coverage and compliance
- Intervenes and assists as needed with crisis prevention, crisis intervention, and crisis management
- Facilitates weekly individual and group supervision and treatment team meeting
- Consults routinely with psychiatrists and outside consultants as needed
- Participates in QA and UR consultations, including conducting peer-to-peer reviews
- Oversees discharge planning, including administrative discharges and referrals to a higher level of care
- Audits electronic clinical documentation to include assessment, individual and family notes, treatment plans, and discharge summaries
Therapist Assessment Supervisor
Alexandria City Community Services Board
07.2020 - 01.2024
- Overseen Independent Assessment Certification and Coordination Team (IACCT) assessing medical necessity for a higher level of care
- Overseen intake program establishing goals, objectives and outcome measures for intakes
- Tracked outcome measures, prepare reports, and evaluate effectiveness – in collaboration with QMHP Therapist Supervisor, Team Leaders and Supervisory Analyst
- Developed, maintained and adjusted workflow processes that support efficiency and quality of services in response to needs
- Collaborated actively with internal and external stakeholders, including providing clinical consultation
- Recruited, hired and trained Senior Therapists who engage youth and families in a range of office- and community- based assessment and treatment services
- Set performance objectives and professional development goals with supervisees and created conditions for them to meet the objectives and goals, to include clinical record keeping and productivity requirements among other Department, State, City, Federal and CARF regulations, policies and guidelines
- Engaged supervisees in quality trauma-informed, motivational and equitable clinical and administrative supervision
- Ensured supervisees are trained in evidence-based models and are implementing them with fidelity
- Conducted clinical intakes, assessment for medical necessity for residential treatment, other assessment services and treatment services in response to child and family biopsychosocial needs; testify in court as needed
- Engaged youth and families in evidence-based youth led and family driven individual, group and family therapy, including crisis intervention
- Participated in Department, city-wide and regional work groups and committees
- Completed basic training in Eye Movement Desensitization Reprocessing therapeutic modality (EMDR)
- Completed various trainings in Racial Equity through Alexandria City
Senior Clinician
Alexandria City Community Services Board
09.2018 - 07.2020
- Conducted mental health and substance abuse evaluations with diagnostic formulations
- Developed treatment plans with youth and their families based on their strengths, needs, preference and goals
- Engaged youth and families in evidence-based youth led and family driven individual, group and family therapy, including crisis intervention
- Collected outcome data and administers satisfaction surveys on a regular basis to the persons served
- Provided presentations on behavioral health topics to parent groups and any other groups or organizations that work with school-age youth
- Maintained communication with referring agencies to coordinate services and progress in treatment
- Prepared a variety of written reports including case notes, initial treatment plans, quarterly treatment updates, clinical/mental health evaluations, status reports and reports to referral agencies
- Participated in multi-disciplinary inter-agency workgroups and treatment planning meetings
- Collaborated and coordinates with referral sources and stakeholders within the system of care, i.e
- Child welfare, juvenile justice, schools
- Provided services and maintain medical records in accordance with an accreditation body, Department policies, licensing and Medicaid regulations
- Coordinated client care with the team case worker as needed
- Followed department policies and procedures, including those related to productivity expectations, client payment issues, training and clinical licensure
- Performed all other relevant duties as assigned
Program Director
Center for Discovery
08.2017 - 09.2018
- Overseen all aspects of the program to ensure quality and client welfare
- Initiated any quality improvement measures that may be necessary
- Facilitated weekly treatment team meetings to ensure consistent and effective communication between treatment team members, proper oversight of client development and progress and ensured a team approach was utilized in the treatment of our clients
- Assessed staff morale and team spirit and continuity; intervening and addressing any staff-related issues that were presented
- Participated in the interview process in a collaborative fashion to determine the appropriateness and qualifications of prospective staff members
- Provided adequate and ongoing training of facility employees, and sufficient supervision to ensure that all services are in keeping with the Discovery Mission Statement
- Provided bi-monthly in-service trainings to all professional and counseling treatment staff to include, but not limited to, diagnosis and assessment, milieu management, communication skills, compassion fatigue, and effective boundary setting
Behavioral Health Senior Clinician
Fairfax County Community Services Board
08.2016 - 06.2017
- Performed complex evaluations and completed independent diagnoses using DSM-V and ICD10
- Maintained database record keeping pursuant to CSB, state, and federal requirements
- Provided individual and family outpatient treatment utilizing evidence-based practices
- Created and implemented therapeutic treatment plans and conducted clinical intervention
- Collaborated with service professionals as the lead and/or participant of interdisciplinary team
- Provided case management services to include medication monitoring and accessing resources for families
- Provided risk assessments, crisis stabilization, and crisis management
Intensive Care Coordinator/ Therapist II- New Horizons Program
Prince William County Community Services Board
04.2015 - 08.2016
- Provided a range of clinical services to youth and families with mental health and/or substance abuse issues
- Provided intensive care coordination and high fidelity wraparound for youth involved with the Juvenile Court Services Unit
- Facilitated wraparound services provided to families with youth on probation designed for the specific purpose of maintaining the youth in, or transitioning the youth to, a family-based or community setting
- Conducted individual, group, and family therapy
- Developed and maintained effective collaborative relationships with families, professionals, residential treatment centers, and other community resources
- Conducted comprehensive assessments and formulates diagnoses exercising clinical, independent judgment
- Developed and implemented treatment plans and risk assessments for violence and assessment of multi-problem, dysfunctional families
- Provided case management activities for the Juvenile Court Services Unit, Community Services, Family Assessment Planning Team, and hospitalized clients, including outreach, assessment, identifying resources, linkage to services, coordination with other service providers, and client advocacy
- Conducted clinical evaluations and wrote reports for the judicial system, schools, CSA/FAPT, residential treatment programs, psychiatric hospitals, Department of Social Services, etc
- Maintained clinical records according to agency policies and procedures, as well as state and federal regulations
- Attended and participated in staff meetings and professional development activities
- Facilitated treatment team meetings, focusing on intervention and prevention and current needs and supports to foster positive, healthy relationships within the family structure
Therapeutic Day Treatment Counselor- Osbourn High School
National Counseling Group, Inc.
01.2010 - 04.2015
- Managed the Summer Therapeutic Day Treatment Camp as acting supervisor
- Worked with6 at-risk adolescents with mental health diagnoses, including co-occurring disorders
- Assisted adolescents with classroom behavior management and crisis intervention
- Facilitated individual, group, and family counseling utilizing evidenced-based practices
- Developed and implemented individualized service plans to meet specific client needs
- Prepared and maintained continued client documentation
- Facilitated daily case management addressing progress made and areas of continued concern
- Attended weekly trainings on evidenced-based practices including Cognitive Behavioral Therapy, substance abuse, family therapy, suicide prevention, motivational interviewing, etc
- Assessor for new client services, including diagnosing mental health concerns and possible levels of treatment
- Attended meetings including IEP, Child Study, Department of Social Services, FAPT, probation, and court hearings
Teen Living Program Counselor III/ Assistant Group Coordinator
Adolescent and Family Growth Center
05.2008 - 04.2009
- Managed a caseload of4-6 adolescents with co-occurring mental and emotional disorders
- Worked closely with a treatment team consisting of social workers, therapists, and the foster family
- Developed and implemented group curriculum for Teen Living program, evaluating program effectiveness
- Facilitated groups including personal identity, process, grief and loss, and gender group
- Facilitated drug screenings and maintained client records and reports
Clinical Family Coordinator
Virginia Home-Based Counseling
08.2007 - 08.2008
- Managed a caseload of2-3 adolescent with mental health issues, including co-occurring disorders
- Facilitated individual and family sessions within the home setting
- Developed and implemented individualized service plans to meet specific client needs
Intensive In-Home Counselor/ Clinical Family Coordinator
Family Focus, Inc.
03.2007 - 08.2007
- Managed an ongoing caseload of6-8 at-risk adolescents with mental and emotional diagnoses
- Facilitated individual and family therapy sessions on a daily basis
- Planned and implemented individualized service plans to meet specific client needs
Education
M.A. - Professional Counseling
Argosy University
04.2008
B.S. - Psychology
George Mason University
05.2005
Undergraduate Courses -
Notre Dame College
01.2000
Skills
Proficient in strength-based assessments and psychological evaluations
Skilled in individual, group, and family counseling
Compassionate, active listener, and client focused
Experienced in diverse populations and social sectors
Strong communication, problem-solving, and collaboration skills
Experienced in interdisciplinary teamwork and community outreach
Tech-savvy: MS Office, Excel, Internet, and online programs
Certification
- Licensed Mental Health Professional- LPC
- First Aid certified
- Certified in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)
- EMDR basic training
- ABFT basic training
Affiliations
- Member of the American Counseling Association
- Member of Northern Virginia Licensed Professional Counselors
Timeline
Clinical Supervisor
Newport Academy
01.2024 - Current
Therapist Assessment Supervisor
Alexandria City Community Services Board
07.2020 - 01.2024
Senior Clinician
Alexandria City Community Services Board
09.2018 - 07.2020
Program Director
Center for Discovery
08.2017 - 09.2018
Behavioral Health Senior Clinician
Fairfax County Community Services Board
08.2016 - 06.2017
Intensive Care Coordinator/ Therapist II- New Horizons Program
Prince William County Community Services Board
04.2015 - 08.2016
Clinical Home-Based Counselor
National Counseling Group, Inc.
01.2010
Therapeutic Day Treatment Counselor- Osbourn High School
National Counseling Group, Inc.
01.2010 - 04.2015
Teen Living Program Counselor III/ Assistant Group Coordinator
Adolescent and Family Growth Center
05.2008 - 04.2009
Clinical Family Coordinator
Virginia Home-Based Counseling
08.2007 - 08.2008
Intensive In-Home Counselor/ Clinical Family Coordinator
Family Focus, Inc.
03.2007 - 08.2007
B.S. - Psychology
George Mason University
M.A. - Professional Counseling
Argosy University
Undergraduate Courses -
Notre Dame College