Lindsey Keesling
Sharpsville,IN
Summary
Achieved successful service access for individuals and families, significantly improving their quality of life. Guided clients through complex behavioral health, social, and financial challenges as a life skills clinician. Established strong trust with high-need clients, resulting in enhanced treatment engagement and advancement in emotional regulation and independent living aspirations.
Achieved seamless coordination of care across diverse systems, including Medicaid services, vocational rehabilitation, community mental health resources, housing supports, and educational services. Identified client needs and assessed eligibility for state and federally funded programs, resulting in timely access to essential services. Reduced service gaps and improved long-term outcomes for adults and families.
Achieved strong documentation compliance and communication standards while managing high caseloads in fast-paced settings. Balanced direct client support with precise case notes and facilitated collaboration among providers, families, and state agencies to optimize service delivery.
Achieved successful communication with individuals from diverse backgrounds. Delivered advocacy for clients and support for families during transitions. Drove collaboration within multidisciplinary teams to enhance solutions and build robust working relationships.
Achieved enhanced operational efficiency through effective process improvements. Contributed to the well-being of vulnerable populations by implementing supportive measures. Drove organizational success by ensuring alignment with client needs and compliance mandates.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Life Skills Home/Community Based Clinician
Community Behavioral Health
Tipton, IN
03.2025 - Current
- Patients first collaborate as a part of a multidisciplinary care team by supporting the comprehensive psycho-social assessment.
- Ability to help clients regulate emotions.
- Document services provided in Electronic Medical Record (EMR) based on policies and procedures.
- When necessary, transport clients in personal vehicles as well as, when necessary, transport client medications to client.
- Relationships collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
- Integrity Comply with all applicable Behavioral Health Care policies and procedures.
- Inclusion Ability to work with clients in various stages of change along with assistance in regulating thoughts and emotions.
- Diversity the idea candidate will be able to acknowledge, value, and celebrate collective experiences and differences of patients, other caregivers and the communities we serve.
- Excellence Actively involved in professional development and education, including mandatory training.
- Completes timecards, PTO requests, mileage reports, and other documentation per Community Behavioral Health policies and procedures.
- MRO Billing
- Weekly staff meeting
- Collaboration between Mental health team for care coordination
- Crisis Intervention
- Treatment planning and CANS/ANSA
- PHQ-9 and GAD-7
- ASSQ
- VANDERBUILT with parents and teachers
- Mental Health Assessments
- Risk Assessment plan
Case Manager II
Lutheran Social Services
Kokomo, IN
11.2019 - 03.2025
- Responsible for writing case plans and providing case management.
- Refer families in need of supportive service, and complete appropriate paperwork.
- Conducting client screening and assessment for service needs.
- Receive referrals for potential participants, and provide assessment interviews, develops case as needed by the program guidelines.
- Respect all hospital, school, and location policies and procedures when conducting screening assessments, appointments, and follow up visits.
- Conduct home visits to provide services.
- Work with paraprofessionals and supervisor to provide coordinated services.
- Attend department team/staff meetings and present cases, as requested.
- Assist in providing referral information to families and additional services as needed if the program is full, or they do not meet the minimum program requirements at LSSI.
- Serve as a client advocate and respect all agency, program and meeting location confidentiality policies.
- Offer and provide curriculum and education to clients/parents when appropriate.
- Meet with supervisor on a regular basis and consult with Supervisor on assigned cases.
- Report any cases that may involve “imminent harm” or “threatened harm” to a supervisor immediately. Always interview on behalf of the child when necessary.
- Report to Child Protection Services in cases in cases where neglect and/or abuse is suspected.
- Attend weekly staff meetings in-service training and other meetings as requested.
- Attend program related meetings in the community, as requested.
- Complete all paperwork required by agency within established program timeframe.
- Complete paperwork and follow agency procedure accreditation guidelines while performing work duties. Help with accreditation process when assigned.
- Track balanced score card goals and turn in required reports to the program manager.
- Process proficiency in community referral and resourcing.
- Process focused expertise in 2 or more areas of services delivery (i.e. autism, domestic violence, mental health, conflict resolution/mediation, child development, parenting skills, etc.)
- Home visitation facilitation expertise and on boarding of new staff members through shadowing and training of engagement skills.
- Develop and maintain working relationships with community partners and collaboration.
- Represent LSSI in community meeting to with adherence to the mission and model of services.
- Participate in grant writing and subsequent reporting for programs.
- Assist director with all aspects of training new staff
- Train co-workers on monthly reporting and program procedures when necessary and assist with completion to meet program deadlines
- Participate in interviews with director as needed
- Operate independently and remotely, ensure quality of services for families and involving director as needed.
- Gain and obtain knowledge of human behavior and dynamics. Demonstrate maturity and experience in successfully raising/working with infants, children, parents, and families.
- Communicate effectively with clients and staff.
- Engender a trusting relationship with clients.
- Demonstrate motivation and ability to dynamics of learned knowledge of abuse and neglect.
- Ability to learn community resources appropriate to needs of clients.
- Demonstrate motivation and ability to learn to work effectively with workers and professionals encountered in performing program tasks.
- Understanding of and empathy for clients served, including those with different cultural, racial or ethnic identity.
- Attention to detail and ability to multi-task strength in organizational skills.
- Identify and resolve problem in a timely manner and gather and analyzes information skillfully.
- Maintain confidentiality, remain open to others' ideas and exhibit willingness to try new things
- Demonstrate the ability to speak clearly and persuasively in positive or negative situations.
- Present documentation and requests in a professional manner to clients and to colleagues.
- Demonstrate the ability to prioritize and plan work activities, use time efficiently.
- Adaptability to change in the work environment , and is able to deal with frequent change.
- Maintaining consistency at work on time, following instructions, responding to managements’ directions and solicits feedback to improve performance.
- Promote and personally observe safety and security procedures.
Tri-Central School Based Skills Trainer
Four County Counseling Center
Tipton, IN
05.2019 - 09.2019
- Meeting with Clients
- Keeping Details Notes
- Doing CANS Birth to Age 4 & 5 to 17 also ANSA for assessment of need
- Creating and updating treatment plans
- Teaching clients coping skills and interpersonal skills
- Working with other team members to coordinate care
- Attending training to increase knowledge of implementing skills
- Facilitating groups to teach and utilize coping skills, interpersonal skills, and life skills
- Working in classrooms to improve student’s behaviors and ability to stay on task and focus.
- Collaborating with teachers, principals, and other staff to coordinate care for clients
Intern School Counselor
Kokomo Center Schools
Kokomo, IN
01.2019 - 04.2019
- Editing Transcript
- Meeting with 21st Century Scholars
- Meeting Seniors about graduation
- Helping with scheduling
- Assisting counselors with daily tasks
- Mentoring Seniors to create a plan of action to graduate
Intern Counselor
Logansport Juvenile Correctional Facility
Logansport, IN
05.2018 - 07.2018
- Scan, Copy, and File paperwork
- Meeting with juveniles about progress
- Mentor Juvenile
- Organizing schedules
- Observing counselors with their daily tasks
Education
Bachelor of Humanities and Social Science - Psychology
Indiana University Kokomo
Kokomo, IN05-2020
Associates of Science - Education
Ivy Tech Community College
Kokomo, IN05-2016
Core 40 Diploma - undefined
Kokomo High School
Kokomo, IN05-2008
Skills
- Administered clinical documentation systems to support optimal patient care and effective treatment planning
- Conducted thorough assessments of patient conditions to facilitate improved healthcare outcomes
- Directed collaborative efforts among diverse teams to optimize problem-solving capabilities and streamline processes
- Utilized specific evidence-based therapeutic techniques to support clients in achieving emotional balance
- Assessed student interactions and designed initiatives to promote positive engagement and teamwork among peers
- Designed tailored care strategies to promote patient wellness and support rehabilitation initiatives
- Led multidisciplinary teams in evaluating patient needs to develop targeted treatment strategies Fostered collaboration to interpret assessment data, resulting in improved patient care Championed advancements in assessment processes that significantly elevated patient outcomes
- Designed and presented in-depth educational materials aimed at improving patient comprehension of health management strategies
- Developed and executed initiatives aimed at promoting ethical practices, enhancing organizational trust and integrity
- Designed individualized treatment strategies aimed at optimizing patient outcomes and ensuring comprehensive care
- Assessed current patient care processes and developed quality improvement initiatives aimed at streamlining workflows
- Designed and established streamlined records management systems to support effective information retrieval and storage processes
- Evaluated patient data and symptoms to facilitate effective diagnosis and comprehensive treatment planning
- Designed and executed communication initiatives aimed at improving patient satisfaction and engagement
- Designed and applied personalized academic advising approaches aimed at fostering student success and improving retention rates
- Facilitated efficient arrangement of medical records to support optimal patient care and improve operational workflows
- Conducted comprehensive assessments of patient needs to implement effective care strategies for optimal recovery and comfort during treatment
- Developed and delivered health education initiatives aimed at supporting patients in achieving their wellness goals
- Championed a positive healthcare environment by leading patient relations initiatives Enhanced patient engagement and satisfaction through the development and implementation of strategic initiatives Partnered with multidisciplinary teams to evaluate and act on patient feedback, driving continuous improvement
- Developed and implemented quality assurance protocols aimed at maintaining high levels of customer satisfaction
- Explored diverse elements of cultural history to support analysis of historical societal shifts
- Implemented evidence-based methodologies to analyze and optimize service delivery processes, aiming to elevate client satisfaction
- Interpreted patient data to guide treatment decisions and elevate standards of care
- Conducted thorough evaluations and established targeted strategies to promote mental health improvement
- Designed and executed personalized rehabilitation strategies to optimize patient recovery processes
- Conducted analysis of current systems and instituted robust data protection measures to safeguard sensitive information
- Performed detailed evaluations and implemented safety measures to enhance patient safety and reduce hazards
- Evaluated patient charts systematically to identify areas for improving healthcare outcomes
- Evaluated patient health data through detailed risk assessments to enhance overall wellness outcomes
- Led cross-departmental initiatives to streamline workflows, fostering collaboration and maintaining focus on project targets
- Assessed product performance metrics and executed quality enhancement strategies to sustain customer satisfaction
- Conducted comprehensive assessments of patient needs to develop personalized care strategies for optimal health management
- Led diverse teams to successfully complete projects by promoting a collaborative work environment Drove strategic initiatives to enhance interdepartmental communication and teamwork Mentored junior staff to strengthen their collaborative abilities and improve project effectiveness
- Designed and executed improved workflows for patient information management to drive operational efficiency through effective EMR integration
- Refined medical records management systems to support effective healthcare operations and elevate patient care standards
- Evaluated and implemented resource allocation strategies to streamline operational processes
- Facilitated streamlined medical referral processes to enhance operational efficiency and support patient care
- Directed teams in implementing enhanced patient care strategies and optimizing service delivery Cultivated strategic partnerships among healthcare providers to elevate treatment outcomes Fostered team cohesion and increased patient engagement through targeted initiatives
- Created detailed documentation aimed at streamlining processes and clarifying operational procedures
- Facilitated informed decision-making practices among teams to support project goals and foster teamwork
- Designed and executed targeted behavioral interventions aimed at improving classroom dynamics
- Provided direct patient care to support recovery and enhance overall health outcomes
- Oversaw implementation of HIPAA compliance measures to safeguard sensitive patient data Led training sessions for employees on best practices for maintaining confidentiality Collaborated with cross-functional teams to enhance understanding of regulatory requirements
- Streamlined healthcare systems navigation to enhance patient experience
- Performed detailed patient assessments to identify medical needs and enhance care delivery
- Led patient education programs to improve health literacy and treatment adherence Developed comprehensive training materials to empower patients in managing their health Collaborated with multidisciplinary teams to enhance patient engagement and outcomes
- Promoted ethical practices to foster trust and integrity within the organization
- Formulated individualized treatment strategies to optimize patient care and support therapeutic goals
- Oversaw implementation of learning management systems to optimize training processes Coordinated with stakeholders to align system capabilities with organizational goals Led efforts to improve user engagement and satisfaction with training resources
- Engaged in regular self-reflection to enhance personal development and professional effectiveness
- Implemented strategies for clinical quality improvement aimed at optimizing healthcare delivery
- Implemented efficient records management systems to support organizational compliance and operational efficiency
- Facilitated effective communication and engagement with patients to improve overall satisfaction
- Provided comprehensive academic advising to support student success and retention initiatives
- Maintained accurate and organized medical records to support patient care and operational efficiency
- Facilitated patient care to enhance recovery and ensure comfort during treatment processes
- Maintained accurate and organized records to support operational efficiency and data integrity
- Oversaw patient relations initiatives to foster a positive healthcare environment Developed strategies to improve patient engagement and satisfaction Collaborated with multidisciplinary teams to address patient feedback and enhance service delivery
- Directed comprehensive management of patient cases to enhance treatment outcomes
- Implemented quality assurance protocols to enhance product reliability and customer satisfaction
- Conducted in-depth research on cultural history to enhance understanding of societal development
- Created engaging curriculum materials to enhance student learning outcomes
- Utilized evidence-based methodologies to improve service delivery and outcomes
- Evaluated patient conditions to establish effective treatment strategies
- Developed tailored treatment strategies to enhance patient recovery outcomes
- Implemented strategies to safeguard sensitive information and maintain confidentiality
- Implemented measures to enhance patient safety and minimize risks
- Performed detailed chart evaluations to support clinical decision-making and enhance patient care
- Designed personalized treatment regimens to address individual patient needs
- Led initiatives to implement comprehensive health risk assessments across diverse populations Oversaw the analysis of assessment data to inform strategic health interventions Championed community outreach programs to enhance awareness of health risks and preventive measures
- Implemented quality improvement strategies to elevate product standards and customer satisfaction
- Orchestrated cross-functional team efforts to streamline workflow and achieve project objectives
- Performed in-depth research and analysis to support project development and execution
- Implemented strategic emergency management protocols to mitigate risks and ensure effective response
- Coordinated interdisciplinary teamwork to streamline healthcare operations and improve service quality
- Developed and enforced public health procedures to ensure compliance with health standards
- Developed individualized care plans to address specific patient needs and promote recovery
- Led collaborative initiatives to drive team success and project completion Managed team dynamics to optimize workflow and achieve strategic objectives Guided team members in aligning efforts with organizational goals
- Led project teams through all phases of development to achieve timely and cost-effective results Oversaw resource allocation and task assignments to optimize project workflows Fostered a collaborative environment to enhance team performance and project outcomes
- Maintained meticulous medical records to support efficient patient care and facilitate seamless healthcare operations
- Conducted thorough analysis of resource allocation to maximize productivity and reduce waste
- Coordinated and managed medical referrals to optimize patient treatment pathways
- Led interdisciplinary teams to optimize patient care strategies Drove initiatives to enhance communication and collaboration among care providers Championed best practices to elevate overall team performance
- Conducted thorough monitoring of patient reactions to enhance treatment effectiveness and patient well-being
- Utilized documentation skills to enhance operational efficiency and knowledge sharing
- Facilitated informed decision-making to drive project success and align with organizational goals
Certification
- CPR & AED – 2026-06-30
- CANS 5-17 – 2028-01
- ANSA – 2026-05
Training
- Epic System Training
- Salesforce System Training
- Assessing and Managing Suicide Risk
- Treatment planning Certificates
- Several Ethic, Boundaries, Cultural Awareness Certificates
- Several Suicide Risk Prevention Training Certificates
- Several Neo Training Certificates
- Several Trauma Informed Certificates
- Several Behavioral Health Certificates
- Abuse and Neglect Certificate
- Trauma-Informed Care Delivery for Clinician s and Peer Support Specialists Certificate
- Financial and Budgeting Training
- Cultural Aptitude with Burmese Families Training
- Substance Abuse/Misuse Training and Narcan Administration
- Gender Identity, Guidebook for Best Practices with LGBTQ Youth, LGBTQ- DCS training
- Motivational Interviewing & Booster training
- CID/A-TIP
- Domestic Violence Training
Timeline
Life Skills Home/Community Based Clinician
Community Behavioral Health
03.2025 - Current
Case Manager II
Lutheran Social Services
11.2019 - 03.2025
Tri-Central School Based Skills Trainer
Four County Counseling Center
05.2019 - 09.2019
Intern School Counselor
Kokomo Center Schools
01.2019 - 04.2019
Intern Counselor
Logansport Juvenile Correctional Facility
05.2018 - 07.2018
Bachelor of Humanities and Social Science - Psychology
Indiana University Kokomo
Associates of Science - Education
Ivy Tech Community College
Core 40 Diploma - undefined
Kokomo High School