Angela Letson

• Communicated and Elaborated with a broad range of Providers, such as Nurse Practitioners, Surgeons, Physicians Assistant, Nursing Staff, Radiology- etc.
• Ensured that team/patient goals were met in the continuity of patient care across all various healthcare organizations within Memorial Healthcare.
• Collaborated and Obtained all patient data including Subjective/objective data and reported findings to Physicians/Providers. Including Communicating via EMR to ensure effective communication was transmitted.
• Organized and prioritized workload and triaged patient calls and messages in Expanse EMR.
• Carried out Policies and Procedures within MMA
• Met deadlines and Prioritized all tasks including follow up care,provider availability, scheduling and communicating with other modalities within the organization.

• Dressing, Bathing, Feeding
• Catheter Care, Colostomy Care
• Wound Care
• Transfers
• CPAP Care
• Performing Vitals
• Recording Input & output
• EMR- Allscripts.
• Communicated any abnormal vitals, signs or symptoms to Nursing staff or Providers.

• Chart Preparation, Scheduled outpatient appointments, udating demographics. and insurance information. Handled Prior Authorizations both Global and Retro-Authorizations. Including Authorizations for Diagnostic or Lab Testing.

• Managed Consultation Request-notified patients of appointment
• Roomed patients, Recorded Vitals, Performed Injections, Provided Support to Providers
• Verified diagnostic/procedure orders
• Scheduled diagnostic testing
• Performed Immunizations
• Documentation in MICR
• Assisted with minor procedures, Performed EKG’s, Performed Spirometry Testing.
• Processing and Screened Providers messages both Emergency and Non Emergency via telephone, email or EMR messaging.

• Clinical Duties which Included: Roomed patients, Recorded Vitals
• Performed Venipuncture
• Performed Spirometry
• Handled Lab Specimens
• Traveled to Satellite Clinics
• Provided Support to Providers
• Performed Immunizations
• Documenting Immunizations in MICR
• Collaborated with Social Workers, Dieticians, behavioral health staff, Intake and Health Coaches to coordinate patient care.

• Clinical & Clerical duties which included: Patient check in and out
• Handled Prior Authorizations
• Insurance Verification
• Updated patient demographic information
• Managed Consultation Request
• Handled Patient Assistant Programs For Receiving of Medications
• Chart Prep
• Roomed Patients
• Recorded Vitals/Recorded AIMS
• Travel Clinic
• Scanning and Filing.

• Front Desk Check in and Check out
• Answered Phones
• Handled Prior Authorizations
• Scheduled patients pre/post op
• Scheduled testing
• Scanning and filing
• Travel Clinic.

Performed monitoring and troubleshooting quality control issues

• Scheduling patient exams, prepared orders for technical staff
• Loaded and digitized outside films into the PACS system
• Scanned documents into electronic medical record
• Indexed scanned documents as well as imaging documents to the correct document type
• Answered phones
• Supported and trained on basic PACS, RIS, EMR skills
• Greeted /checked in patients and assisted with completion of paperwork.
• Communicated with Radiologist and Interventional Radiology on patient scans or concerns from the Nursing Staff. Which included calling the On-Call Provider and communicating the emergency of the situation concerning the patient.
• Worked Closely with radiologist in communicating with the needs of the floor.