Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaina Resnick

Oceanside,FL

Summary

Proven expertise in customer service and critical thinking, demonstrated through a successful tenure at JX3 Events. Excelled in enhancing customer satisfaction and efficiently managing high-volume periods, showcasing strong multitasking abilities. Skilled in both active listening and operational tasks, significantly contributing to seamless event executions and positive guest experiences.

Overview

2
2
years of professional experience

Work History

Wedding and Business Events

JX3 Events
10.2022 - 11.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Facilities/Chair Team

Journey Church
01.2024 - 05.2024

Took out trash, set up and take down chairs, stocked the fridge, cleaned the restrooms and stocked them.

Greeted members warmly to provide exceptional customer service.

Education

High School Diploma -

Lake Worth Christian
Boynton Beach, FL
05-2025

Skills

  • Customer service
  • Critical thinking
  • Active listening
  • Customer satisfaction measurement

Timeline

Facilities/Chair Team

Journey Church
01.2024 - 05.2024

Wedding and Business Events

JX3 Events
10.2022 - 11.2024

High School Diploma -

Lake Worth Christian
Alaina Resnick