Angela Loney
Emporia,KS
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
year of professional experience
Work History
Shift Leader
Casey's General
Lebo, Kansas
05.2025 - 02.2026
- Supervised team members during shifts to ensure smooth operations.
- Assisted with delivery truck, unloading
- Managed and organized stock for efficient access.
- Provided excellent customer service by addressing inquiries and concerns.
- Handled cash register functions, including processing transactions accurately.
- Maintained cleanliness and organization of the store environment daily.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Adhered to all health code regulations while preparing food items for customers.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Fostered a team-oriented environment to increase morale and productivity.
Car Hopper
Sonics Drive In
Burlington, KS
02.2025 - 04.2025
- Delivered food orders promptly to customer vehicles.
- Maintained cleanliness of dining and service areas.
- Operated point-of-sale system for accurate order processing.
- Assisted team members during peak service hours.
- Communicated effectively with kitchen staff for order accuracy.
- Followed safety guidelines to ensure a safe work environment.
- Provided friendly customer service to enhance guest experience.
- Restocked supplies to ensure smooth operation during shifts.
- Took orders, prepared foods and processed payments in full-service establishment.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Verified orders and bagged items for easy transport.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Delivered food promptly to meet quality and service standards.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Performed food preparation tasks by making salads, brewing coffee, and tea and slicing meats.
Education
Ged
Palmer, AKSkills
- Stock management
- Cash handling
- Order processing
- Food safety compliance
- Team leadership
- Time management
- Effective communication
- Problem solving
- Marketing initiatives
- Service excellence
- Professional appearance
- Team motivation
- Strong verbal and written communication
- Flexible schedule
- Verbal and written communication
- Shift leadership
- Inventory counts
- Shift paperwork completion
- Sales and upselling
References
References available upon request.
Timeline
Shift Leader
Casey's General
05.2025 - 02.2026
Car Hopper
Sonics Drive In
02.2025 - 04.2025
Ged