Angela Lopez
West Babylon,NY
Summary
Strategic sales director and business development leader with expertise in driving revenue growth and managing key relationships. Proficient in leading cross-functional initiatives and implementing continuous improvement projects to enhance product performance and operational efficiency.
Overview
14
14
years of professional experience
Work History
Director of OEM Product Development
SONOTEC US
Islandia, NY
11.2019 - Current
- Leads department as operational and technical support to ensure our product is successfully integrated for clients
- Manages communication between stakeholders to ensure alignment on partnership objectives
- Implements continuous improvement initiatives, enhancing product performance, quality, and cost efficiency
- Analyzes market trends and customer feedback to guide innovation and maintain competitive advantage
- Ensures adherence to ISO quality systems and led negotiations for MSA and compliance efforts.
- Directs end-to-end OEM product development sales cycle
- Leads cross-functional teams (e.g. engineering, quality, operations, and supply chain) to deliver high-quality products on time and within budget
- Maintains strategic partnerships with OEM clients as primary POC for product design, customization, and performance optimization.
- Drove NPI processes, implementing streamlined development and validation protocol to reduce time-to-market.
- Oversees product design, risk assessments, and compliance with industry standards and regulatory requirements
- Collaborates with international manufacturing teams to ensure seamless transition from development to production
- Manages product roadmaps and long-term development strategies to support revenue growth and market expansion
- Negotiates technical requirements, contracts, and project timelines with OEM partners and stakeholders
Senior Authorization Representative
Continued Care of Long Island
Babylon, NY
04.2018 - 11.2019
- Cultivated strong client relationships through expert advice on products, services, and operational needs.
- Prioritized client needs while managing daily communications to ensure timely responses.
- Facilitated executive-level and client meetings to drive alignment on key initiatives.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Provided prompt and courteous service to customers via phone, email, and chat.
Team Lead- Senior Authorization
Coram Healthcare
Coram, NY
08.2016 - 03.2018
- Authorized Durable Medical Equipment services while mitigating potential issues to ensure compliance and patient access
- Communicated with all accepted medical partners in regard to patient services.
- Monitored customer feedback regularly to identify areas for improvement in services offered.
- Analyzed data from surveys to determine trends in customer needs and preferences.
- Coordinated authorization for skilled nursing treatments in home infusion services, collaborating with multiple partners to streamline processes
- Organized and generated patient and partner corporate documents
- Trained new staff on processes and procedures, conducting performance reviews to enhance team effectiveness and service quality
Senior Lead, Medical Billing
Peak Performance Physical Therapy
Lynbrook, NY
09.2012 - 08.2016
- Led department for associated insurance medical billing and coding
- Coordinated insurance verification and patient data entry to streamline billing processes.
- Analyzed denial trends from payers to develop corrective action plans and enhance approval rates.
- Trained staff members on coding techniques, billing protocols, and other aspects of medical billing operations.
- Led collections efforts in finance department, managing accounts receivable processes.
- Facilitated communication between department and consumers to address needs and enhance service delivery.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time
- Trained, managed and reviewed new hires in procedures and protocols
- Drove multi-million dollar sales reports while resolving partner conflicts with our CRM reporting system
Education
Associate of Science - Biology
SUNY Farmingdale
Farmingdale, NY12-2018
Associate of Science - Liberal Arts And Sciences
Nassau Community College
Garden City, NY06-2010
Skills
- Account & Partnership Management
- Workflow Management
- Complaince Resolution
- Go-to-Market Strategy & Business Planning
- KPI Development
- Technical Product Management
- CRM & Sales Management
- OEM Product Development
- Product Strategy
- Product Roadmap
- Product Lifecycle Management
- Cross-Functional Leadership
Timeline
Director of OEM Product Development
SONOTEC US
11.2019 - Current
Senior Authorization Representative
Continued Care of Long Island
04.2018 - 11.2019
Team Lead- Senior Authorization
Coram Healthcare
08.2016 - 03.2018
Senior Lead, Medical Billing
Peak Performance Physical Therapy
09.2012 - 08.2016
Associate of Science - Biology
SUNY Farmingdale
Associate of Science - Liberal Arts And Sciences
Nassau Community College