Angela Luna
Tampa,FL
Summary
Dependable Mobile/Salon Dog Groomer skillful in handling animals up to 200 pounds for over 17 years in either environment. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments.
Overview
18
18
years of professional experience
Work History
Mobile Dog Stylist
Rover Done Over Mobile Grooming
10.2015 - Current
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Monitored animals for behavioral problems and signs of health issues.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Dog Groomer
PetSmart Charities
06.2006 - 09.2015
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Hillsborough High School
Tampa, FL05.2003
Skills
- Customer Service
- Grooming best practices
- Animal handling expertise
- Dog Breed Familiarity
- Patience and Empathy
- Critical Thinking
- Appointment Scheduling
- Attention to Detail
- Customer Communication
- Scissor Skills
Timeline
Mobile Dog Stylist
Rover Done Over Mobile Grooming
10.2015 - Current
Dog Groomer
PetSmart Charities
06.2006 - 09.2015
High School Diploma -
Hillsborough High School
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