Angela MacDonald
Athol,USA
Summary
Experienced sales professional with a proven track record of improving operations and solving problems. Skilled at building strong relationships with key stakeholders, clients, and team members to achieve organizational goals. Eager to apply expertise and training to pursue new opportunities in the professional realm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Real Estate Agent
REAL Brokerage LLC
01.2025 - Current
- Dedicated to providing exceptional service and delivering outstanding results
- Conducted comprehensive market analyses to inform pricing strategies and optimize sales outcomes.
- Strong networking abilities
- Developed tailored marketing strategies to enhance property visibility and attract potential buyers.
Independent Insurance Broker
09.2023 - Current
- Introduce clients to all available insurance policy options and thoroughly explain their purpose
- Find policies to protect family and their loved ones in case of emergency
- Ensure that all medical and other necessary forms are filled out and filed
- Arrange a payment method with the insured in writing
- Use my knowledge to conduct proper field underwriting
- Calculate premiums based on medical information and other discussed factors.
- Process all insurance policy requests that are deemed true and beneficial to the client
Senior Administrative Assistant
Keene State College
11.2022 - 09.2023
- Handled all revenue on campus in and out
- Process student account payments
- Reconciled previous days cash sessions each morning and ran the necessary reports.
- Provided direction to students and parents for financial services information confidently and effectively.
- Receive and process revenue from other campus offices; campus safety, advancement, athletics, library..
- Assisted with payments made online and navigated using the third party websites.
- Regularly received reports for accounts in need of new credits and charges.
- Personally oversaw staff tuition wavers, add/drop cost adjustments (and the results refunds if applicable) , payment plans, pre collections calls, and student payroll.
Front Desk Receptionist
H&R Block
01.2023 - 04.2023
- Seasonal Position during Tax Season
- Greeted and welcomed guests, providing a positive first impression of the company
- Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
- Scheduled appointments and maintained an organized calendar for multiple staff members
- Provided administrative support to various departments as needed, including data entry and filing
- Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
Recruiter, Talent Acquisition
TPI Staffing, Inc.
03.2021 - 04.2022
- Helped people in and around the community to find new employment
- Spoke with clients to understand need, employee issues, payroll, etc;
- Met with 6-12 clients a day in office to talk about job opportunities and create a client file
- Communicated with other offices and companies to create and strengthen a "revolving door" or business/revenue
Lead Telehealth Recruiter
Barton Associates
01.2019 - 03.2021
- Provided employment for physicians, dentists, psychiatrists, ophthalmologists, etc;
- Primary focus on staffing telehealth based care
- Worked with projected target areas based on patient need
- Supported new companies in their start up and perspective in the field.
Licensed Nursing Assistant (LNA)
RIVERMEAD RETIREMENT COMMUNITY
03.2017 - 12.2018
Sales Associate
T.J. Maxx
11.2015 - 03.2018
Education
High school diploma -
Keene High School
Keene, NH01.2017
Skills
- Recruiting
- Database management
- Talent Acquisition
- Customer service
- B2B sales
- Financial Services
- Google Docs
- Negotiation
- Data entry
- Interviewing
- Communication skills
- Performance Management
- Underwriting
- Excellent teamwork
- Can also work well independently
- Client-oriented
Certification
- CNA
- Driver's License
- Life & Health Insurance License
- CPR Certification
- Real Estate License March 2024 to November 2026
Timeline
Real Estate Agent
REAL Brokerage LLC
01.2025 - Current
Independent Insurance Broker
09.2023 - Current
Front Desk Receptionist
H&R Block
01.2023 - 04.2023
Senior Administrative Assistant
Keene State College
11.2022 - 09.2023
Recruiter, Talent Acquisition
TPI Staffing, Inc.
03.2021 - 04.2022
Lead Telehealth Recruiter
Barton Associates
01.2019 - 03.2021
Licensed Nursing Assistant (LNA)
RIVERMEAD RETIREMENT COMMUNITY
03.2017 - 12.2018
Sales Associate
T.J. Maxx
11.2015 - 03.2018
High school diploma -
Keene High School
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